
Chapter 2 Preparing for installation 11
Attendant Console Set Up and Operation Guide
Requirements for Attendant Console
Before you install Attendant Console, check that your equipment meets:
• Business Communications Manager 2.5 telephone system requirements
• Requirements for installing the Client component on a computer
Business Communications Manager 2.5 telephone system
requirements
Attendant Console operates with the Business Communications Manager base unit. The Business
Communications Manager base unit must be equipped with trunk modules capable of receiving
Caller ID information. You must also subscribe to Caller ID through the local telephone company.
Make sure that each attendant has a two line display telephone and a headset.
The Attendant Console Client component can monitor these telephones:
• two line display
• one line display
• 2500 - type (industry standard)
• Companion Wireless
Attendant Console supports Visual Call Announcing and Control on two line display telephones.
Requirements for installing the Client component on a computer
Minimum hardware requirements:
• Pentium-based computer
• 32 MB of memory or more
• 10 MB available disk space (total disk space required for either the stand-alone model or
networked model.)
• Local Area Network connection for client software installation
• SVGA monitor with a minimum resolution of 800 x 600 and .28 dot pitch or smaller
• keyboard and mouse supported by Windows
• printer supported by Windows (optional, for report printing)
• PCI - bus Network Interface Adapter, 10/100 MB Ethernet
Software requirements:
• Windows 95
®
, Windows 98
®
or Windows NT
®
4.0 Operating System
Note: Additional disk space may be required for the database. The required size of the
database depends on the call volume and the frequency of call record deletion.
Note: Excludes NE2000-Class cards.
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