Avaya 1220 IP Deskphone User GuideAvaya Communication Server 1000Document Status: StandardDocument Version: 06.01Part Code: NN43141-101Date: October 2
Welcome10Feature overviewYour Avaya 1220 IP Deskphone supports the following features:• four context-sensitive soft keys (self-labeled)Note: Context-s
Operating your Avaya 1220 IP Deskphone100Editing a Predial numberUse the following procedure to edit a Predial number.Using AutoDial Use the AutoDial
Operating your Avaya 1220 IP Deskphone101Storing an AutoDial numberUse the following procedure to store an Autodial number.Displaying an AutoDial numb
Operating your Avaya 1220 IP Deskphone102Using Ring AgainUse the Ring Again feature to automatically redial the number if you receive a busy tone, or
Operating your Avaya 1220 IP Deskphone103Deactivating Ring Again before notificationUse the following procedure to deactivate Ring Again.Using Last Nu
Operating your Avaya 1220 IP Deskphone104Using Speed CallUse the Speed Call feature to place internal and external calls by dialing a one-, two-, or t
Operating your Avaya 1220 IP Deskphone105Using System Speed CallUse the System Speed Call feature to dial Speed Call codes that override dialing restr
Operating your Avaya 1220 IP Deskphone106Using Intercom CallingUse the Intercom feature to call a member of your intercom group by pressing the code a
Operating your Avaya 1220 IP Deskphone107Answering a callEach incoming call causes the IP Deskphone to ring, the LCD indicator beside the line (DN) ke
Operating your Avaya 1220 IP Deskphone108Activating Automatic AnswerbackUse the following procedure to activate Automatic Answerback.Deactivating Auto
Operating your Avaya 1220 IP Deskphone109Answering a call in another call pickup groupUse the following procedure to answer a call in another call pic
Welcome11• handset jack• 10/100 Ethernet ports• one Ethernet port for LAN connection• one Ethernet port for optional PC connection• Power over Etherne
Operating your Avaya 1220 IP Deskphone110Managing calls during a callYou can use the following features during a call:• “Using Call Hold” on page 110•
Operating your Avaya 1220 IP Deskphone111Placing a call on holdUse the following procedure to place a call on hold.Retrieving a call on holdUse the fo
Operating your Avaya 1220 IP Deskphone112Returning to the original call Use the following procedure to return to the original call.Transferring a call
Operating your Avaya 1220 IP Deskphone113Returning to the original call if the transfer is incompleteUse the following procedure to return to the orig
Operating your Avaya 1220 IP Deskphone114If the transferred call is not answered, your IP Deskphone rings.Returning to the original call if the transf
Operating your Avaya 1220 IP Deskphone115Using Call ParkUse the Call Park feature to hold (park) your active call temporarily and retrieve a call from
Operating your Avaya 1220 IP Deskphone116Parking a call using the SPRE code or FFCTo park a call using the SPRE code or FFC, perform the following pro
Operating your Avaya 1220 IP Deskphone117Note: When Call Park is configured network-wide, you can use this feature across networks. You can configure
Operating your Avaya 1220 IP Deskphone118Displaying call detailsDuring an active call, use the Display feature to display the caller’s number and name
Operating your Avaya 1220 IP Deskphone119Activating Call ForwardUse the following procedure to activate Call forward or change the call follow number
Welcome12Figure 2: Avaya 1220 IP Deskphone
Operating your Avaya 1220 IP Deskphone120Reinstating a Call Forward numberUse the following procedure to reinstate Call Forward number. Using Internal
Operating your Avaya 1220 IP Deskphone121Deactivating Internal Call ForwardUse the following procedure to deactivate Internal Call Forward. Reinstatin
Operating your Avaya 1220 IP Deskphone122Deactivating Remote Call ForwardUse the following procedure to activate Remote Call Forward.3. Dial the Remot
Operating your Avaya 1220 IP Deskphone1232. If you call from an IP Deskphone outside the system, dial the direct system access number and wait for the
Operating your Avaya 1220 IP Deskphone124Managing multiparty callsUse the following features to enable multiparty conversations:• “Using Call Join” on
Operating your Avaya 1220 IP Deskphone125supported in a conference call depends on the IP Deskphone configuration.1. During a call, press the Conferen
Operating your Avaya 1220 IP Deskphone126Using Conferee Selectable DisplayUse the Conferee Selectable Display feature to list active conferees and to
Operating your Avaya 1220 IP Deskphone127Using Group CallUse the Group Call feature to automatically call members of a predefined group, one at a time
Operating your Avaya 1220 IP Deskphone128Answering a group callUse the following procedure to answer a group call. Ending a group callUse the followin
Operating your Avaya 1220 IP Deskphone129Managing calls while busy at workUsing Make Set Busy Activating Make Set BusyUse the following procedure to a
Regulatory and safety information13Regulatory and safety informationThis equipment has been tested and complies with the limits for a Class B digital
Operating your Avaya 1220 IP Deskphone130Figure 7: Call deflect If you press the Deflect key and no special call treatment has been configured, your c
Operating your Avaya 1220 IP Deskphone131Hotel applicationsHotel applications are a group of hospitality features that increase the value of the Avaya
Operating your Avaya 1220 IP Deskphone132Cancelling Automatic Wake-Up callUse the following procedure to cancel Automatic Wake-Up call.3. Dial the Aut
Operating your Avaya 1220 IP Deskphone133Verifying Automatic Wake-Up callUse the following procedure to verify Automatic Wake-Up call.Activating Messa
Operating your Avaya 1220 IP Deskphone134Changing meterUse the following procedure to change a meter. 2. Dial the Directory Number (DN) of the IP Desk
Operating your Avaya 1220 IP Deskphone135Resetting a meter to zeroUse the following procedure to reset a meter to zero.Using Maid IdentificationUse th
Operating your Avaya 1220 IP Deskphone1363. Dial one of the following cleaning status codes:1 = Cleaning requested2 = Cleaning in progress3 = Room cle
Operating your Avaya 1220 IP Deskphone137Using Room StatusUse the Room Status feature to display the status of a room.Displaying room statusUse the fo
Operating your Avaya 1220 IP Deskphone138Changing the status of a roomUse the following procedure to change the status of a room.1. Press the RMK key.
Operating your Avaya 1220 IP Deskphone139Paging FeaturesThe Avaya 1220 IP Deskphone supports the following paging voice call features:• “Using Call Pa
Regulatory and safety information14Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirementsTable 1 on page 14 shows
Operating your Avaya 1220 IP Deskphone140Using Automatic Preselection (Meet-Me page)Perform the following procedure to use Automatic Preselection. Usi
Operating your Avaya 1220 IP Deskphone141Answering a Radio PageIf you carry a Radio Pager, a page indicates that a caller tried to reach you by dialin
Operating your Avaya 1220 IP Deskphone142Using Voice Call Use the Voice Call feature to make an announcement from another IP Deskphone speaker. Making
Operating your Avaya 1220 IP Deskphone143• “Using Enhanced Override” on page 145Overriding a busy signalUse the Override feature to override a busy si
Operating your Avaya 1220 IP Deskphone144Using Forced Camp-onFollow the given procedure to use Forced Camp-on. Answering a call camped-on to your exte
Operating your Avaya 1220 IP Deskphone145Using Enhanced OverrideUse the Enhanced Override feature to override an active call after you attempt a Force
Operating your Avaya 1220 IP Deskphone146Using Centrex ServicesYou can use a few Centrex services from your IP Deskphone. Contact your system administ
Operating your Avaya 1220 IP Deskphone147Miscellaneous call featuresSome call features are available only if your system administrator configures them
Operating your Avaya 1220 IP Deskphone148Using Call Trace without a Call Trace keyUse the following procedure to use Call Trace without a Call Trace k
Operating your Avaya 1220 IP Deskphone149Charging a call in progressUse the following procedure to charge a call in progress.orDial the Call Detail Re
Regulatory and safety information15Australia/New ZealandCISPR 22 Class B Emissions: Information technology equipment - Radio disturbance European Comm
Operating your Avaya 1220 IP Deskphone150Charging a transferred call to an accountUse the following procedure to charge a transferred call to an accou
Operating your Avaya 1220 IP Deskphone151Charging a conference call to an account Use the following procedure to charge a call to an account when you
Operating your Avaya 1220 IP Deskphone1522. Press the Charge soft key.orDial the Call Detail Recording FFC.3. Dial the charge account number.4. Dial t
Operating your Avaya 1220 IP Deskphone153Using the Buzz signalUse the Buzz feature to notify another person of a call, a visitor, or a request. Two li
Operating your Avaya 1220 IP Deskphone154Using Record On Demand keyIf this feature is enabled, you can use the Record on Demand (ROD) key to record yo
Operating your Avaya 1220 IP Deskphone155• CR application in Bulk Record + Delete everything mode — Recorded conversation is deleted at the end of the
Troubleshooting Your Avaya 1220 IP Deskphone156Troubleshooting Your Avaya 1220 IP DeskphoneThis section provides basic information about troubleshooti
Troubleshooting Your Avaya 1220 IP Deskphone157Invalid ID (1) Incorrect User ID entered.Enter correct User ID.User ID is not in Gatekeeper database.No
Troubleshooting Your Avaya 1220 IP Deskphone158Permission Denied (3)Incorrect User ID entered.Enter correct User ID.Remote IP Deskphone has no Station
Troubleshooting Your Avaya 1220 IP Deskphone159Flexible Feature CodesUse Table11on page159 to track and organize the FFCs assigned to features by your
Regulatory and safety information16Table 2 on page 16 shows the Safety compliance for various jurisdictions.Other Safety Approvals: IEC 60950-1: ITE e
Troubleshooting Your Avaya 1220 IP Deskphone160Call Forward All Calls DeactivatePickup Directory NumberCall Park Pickup GroupElectronic Lock ActivateR
Avaya 1200 Series Expansion Module161Avaya 1200 Series Expansion ModuleThis section provides information about the LCD Expansion Module (12-key self-l
Avaya 1200 Series Expansion Module162Figure 8: LCD Expansion Module (12-key self-labeling)
Avaya 1200 Series Expansion Module163Table on page 163 provides a description of the keys and components of the LCD Expansion Module.For information a
Avaya 1200 Series Expansion Module164
Quick Reference165Quick ReferenceFeature operationAutoDialStoreUseDisplayCall ForwardActivateDeactivateReinstateView numberCall PickupCall WaitingAnsw
Quick Reference166LegendAdjust volumeor IconAction( )Indicates the key cap text label. For example, (Message).Lift the handset, press the line (DN)
Quick Reference167Services and Telephone Options menusNote: The Directory key provides access to the Corporate Directory, Personal Directory, Redial L
Quick Reference168
Third party terms169Third party termsThird Party Terms for UNIStim sw releases4.1 thru 5.0 (Jan 2010 - Nov 2010)Certain portions of the product ("
Regulatory and safety information17Basking Ridge, NJ 07920 USA. The following table lists EMC compliance for various jurisdictionsNote: This equipment
Third party terms170 * * This software/database is a "United States Government Work" under the terms of the United States Copyright Act. I
Third party terms171away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to sha
Third party terms172another language. (Hereinafter, translation is included without limitation in the term \"modification\".) Each licensee
Third party terms173to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collecti
Third party terms174or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefor
Third party terms175Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new version
Third party terms176want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone
Third party terms177OpenSSLThe following component is licensed under OpenSSL license:OpenSSL 0.9.7bOpenSSL License/* =================================
Third party terms178 * 6. Redistributions of any form whatsoever must retain the following acknowledgment: * "This product includes software d
Third party terms179 * * This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following
Regulatory and safety information18The user should not make changes or modifications not expressly approved by Avaya. Any such changes could void the
Third party terms180 * THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED T
Third party terms1811. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use thi
Third party terms182dealings in this Software without prior written authorization of the copyright holder.END OF TERMS AND CONDITIONSLibpngThe followi
Third party terms183libpng versions 0.97, January 1998, through 1.0.6, March 20, 2000, areCopyright (c) 1998, 1999 Glenn Randers-Pehrson, and are dist
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Third party terms185.\" This code is derived from software contributed to Berkeley by Chris Torek. Redistribution and use in source and binary fo
Third party terms186Convert UTFConvertUTF LicenseCopyright 2001-2004 Unicode, Inc. Disclaimer This source code is provided as is by Unicode, Inc. No c
Third party terms187Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in
Third party terms188(2) If only executable code is distributed, then the accompanying documentation must state that "this software is based in pa
Terms you should know189Terms you should knowAvaya Communication Server 1000Your office communication system.Calling Party Name DisplayInformation app
Regulatory and safety information19Other US/Canada: Hearing Aid Compatibility (HAC) as per FCC Part 68This equipment complies with the CE Marking requ
Terms you should know190DHCP ServerA service provided by a device on the network that assigns network addresses to other devices, such as your telepho
Terms you should know191IndicatorAn LCD or an LED that indicates the status of a feature by the flash, wink, steady on, or off.Information displayAny
Terms you should know192Network AddressIP address. Uniquely identifies a device on the network. Used for routing information to that device.Off-hookA
Terms you should know193Shared Directory NumberA DN (extension) that is shared by two or more persons.SIPSession Initiation Protocol. This is the cal
Terms you should know194Special dial toneThe three consecutive tones followed by dial tone that you hear when accessing IP Deskphone features.Station
Terms you should know195VoIPVoice over Internet Protocol. This is a telephone technology where voice and control signals are transmitted over an IP,
Terms you should know196
Index197IndexAAbout the IP Phone 2004 189Accessing display diagnostics 49Accessory Expansion Module 11Adjusting volume 44Answering a call 107Applicati
Index198Enabling OnHook Default Path 60Enabling or disabling Call Timer 59Enhanced Override 145Enter key 28Entering and editing text 87Ethernet ports
Index199PPaging tone 192Password Admin 32Performing Diagnostics 51Placing a call on hold 111Power over Ethernet 11Privacy Release 153QQuit key 29RRadi
© 2010 Avaya Inc. All Rights Reserved.NoticesWhile reasonable efforts have been made to ensure that the information in this document is complete and a
Regulatory and safety information20DenAn regulatory notice for JapanConnecting PowerUse only Avaya-approved Limited Power Source 48 VDC 520 mA (FSP Gr
Index200Using Internal Call Forward 120Using Last Number Redial 103Using Make Set Busy 129Using Off-hook dialing 93Using On-hook dialing 94Using Predi
Regulatory and safety information21LocationAvaya recommends that you install your IP Deskphone away from direct sunlight.
Regulatory and safety information22
Customer service23Customer serviceVisit the Avaya Web site to access the complete range of services and support that Avaya provides. Go to www.avaya.c
Customer service24
Using your Avaya 1220 IP Deskphone25Using your Avaya 1220 IP Deskphone After you familiarize yourself with the Avaya 1220 IP Deskphone features, you c
Using your Avaya 1220 IP Deskphone26Avaya 1220 IP Deskphone controlsThis section describes the controls on the Avaya 1220 IP Deskphone. Depending on y
Using your Avaya 1220 IP Deskphone27A steadily lit icon beside a feature key indicates the feature is active. A flashing icon indicates the feature is
Using your Avaya 1220 IP Deskphone28Press the Handsfree key to activate handsfree mode. Note: The Handsfree LED indicator, located on the Handsfree ke
Using your Avaya 1220 IP Deskphone29Press the Applications key to access external server applications.Press the Headset key to answer a call using the
Contents3ContentsWelcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Feature overview . . . . . . . . . . .
Using your Avaya 1220 IP Deskphone30Press the Redial key to access the redial list.Press the Message key to access your voice mailbox when the message
Using your Avaya 1220 IP Deskphone31Press the Services key (programmable memory button) and use the navigation keys to access the following items:• Te
Using your Avaya 1220 IP Deskphone32Avaya 1220 IP Deskphone displayYour Avaya 1220 IP Deskphone display is divided into two display areas:• Four user-
Using your Avaya 1220 IP Deskphone33Figure 3 on page 33 shows the Avaya 1220 IP Deskphone LCD screen.Figure 3: Avaya 1220 IP Deskphone displayLicense
Using your Avaya 1220 IP Deskphone34Audio and text message broadcastThe Avaya 1220 IP Deskphone can display special messages in the display area of yo
Installing your Avaya 1220 IP Deskphone35Installing your Avaya 1220 IP DeskphoneThis section details the steps and precautionary measures to perform d
Installing your Avaya 1220 IP Deskphone36Figure 4: Connections on the Avaya 1220 IP Deskphone Perform the following steps to connect the components of
Installing your Avaya 1220 IP Deskphone37Attaching the foot stand (optional)Attach the foot stand in the appropriate slots depending on the desired an
Installing your Avaya 1220 IP Deskphone38Connecting the headset (optional)If you have a headset, you can connect the headset to the Avaya 1220 IP Desk
Installing your Avaya 1220 IP Deskphone391. Connect the DC barrel connector to the power jack on the back of the IP Deskphone. 2. Thread the cable thr
Contents4Adjusting the display screen contrast . . . . . . . . . . . . . . . . . . . 45Selecting a language . . . . . . . . . . . . . . . . . . . .
Installing your Avaya 1220 IP Deskphone40Connecting the PC Ethernet cableConnect the CAT5e PC Ethernet cable between your Avaya 1220 IP Deskphone and
Basic features41Basic featuresThis section explains how you can customize the features on your Avaya 1220 IP Deskphone to meet your requirements.Note:
Basic features42Telephone OptionsThe Telephone Options menu item provides you with access to the following features on your Avaya 1220 IP Deskphone:•
Basic features43Figure 5: Telephone Options menuNote: If a menu includes a submenu, an ellipsis (...) appears after the command.Use the following pro
Basic features44Adjusting volumeUse the following procedure to adjust the volume.5. Press the Enter key. The display provides information required to
Basic features45Adjusting the display screen contrastYou can adjust the contrast using the Local Tools menu. Avaya recommends that you use the Telepho
Basic features46Selecting a languageInformation that appears on the display is available in multiple languages. This language setting controls the lan
Basic features47Configuring a headsetEach headset has its own tuning parameters, and your deskphone must be configured to use the proper parameters. I
Basic features48Selecting date and time formatSeveral date and time formats are available. Formats are based on the12-hour and 24-hour clocks. Use the
Basic features49Accessing display diagnosticsThe Display diagnostics command tests the Avaya 1220 IP Deskphone display screen and indicator lights. Us
Contents5Managing calls while away from your desk . . . . . . . . . . . . . 118Managing multiparty calls . . . . . . . . . . . . . . . . . . . .
Basic features50Viewing Avaya 1220 IP Deskphone informationThe Local Set Info option displays the following IP Deskphone-specific information:• Genera
Basic features51Use the following procedure to view IP Deskphone information:Performing diagnosticsThe Diagnostics command displays the following phon
Basic features52Configuring Call Log OptionsUse the call log option to configure the following preferences: • “Configuring the Callers List log” on pa
Basic features53To log all incoming calls including calls while IP Deskphone is busy:1. To log all incoming calls including calls while your IP Deskph
Basic features54Use the following procedure to configure New Call Indication.Configuring Preferred Name MatchYou can configure your Avaya 1220 IP Desk
Basic features55Use the following procedure to configure Preferred Name Match.Configuring the Area CodesUse the Area Code Setup menu to save up to thr
Basic features56Use the following procedure to configure default area codes (maximum of three).1. Press the Services key, select Telephone Options, an
Basic features57Use the following procedure to edit area code display.7. Press the Select soft key to save the configuration.orPress the Cancel soft k
Basic features58Selecting a ring typeUse the Ring type option to configure the Avaya 1220 IP Deskphone ring tone. Use the following procedure to selec
Basic features59Enabling or disabling Call TimerThe call timer measures the call duration. Use the following procedure to enable or disable Call Timer
Contents6
Basic features60Enabling OnHook Default PathUse OnHook Default Path option to choose either the Headset or the Handsfree to operate your Avaya 1220 IP
Basic features61incorrect password more than three times, the password functionality is locked. Contact your system administrator to unlock the passwo
Basic features62Use the following procedure to restore the default labels.Configuring the name display formatYou can configure your Avaya 1220 IP Desk
Basic features63Use the following procedure to configure name display format.Configuring Live DialpadThe Live Dialpad option activates the Primary DN
Basic features64Configuring Caller ID display orderCaller ID display order appears in 2 formats:• Number, name (default)• Name, NumberUse the followin
Basic features65Use the following procedure to configure Normal mode indication.1. Press the Services key, select Telephone Options, and select Normal
Advanced features66Advanced featuresYou can customize features on your Avaya 1220 IP Deskphone to meet your requirements. This section describes how t
Advanced features67Managing your Station Control Password You can assign a Station Control Password (SCPW) to:• lock your Avaya 1220 IP Deskphone and
Advanced features68Turning Password Protection on or offUse the following procedure to turn Password Protection on or off.6. Enter your new password u
Advanced features69Note: The default configuration for Password Protection is off. Configuring an Electronic Lock on your Avaya 1220 IP DeskphoneUse t
Revision history7Revision historyOctober 2010Standard 06.01. This document is up-issued to support Unistim 5.0 and Avaya Communication Server 1000 Rel
Advanced features70Unlocking your Avaya 1220 IP DeskphoneUse the following procedure to unlock your Avaya 1220 IP Deskphone.2. Dial the Electronic Loc
Advanced features71Customizing the Personal DirectoryUse the Personal Directory feature to create and store up to 100 contacts of your choice. A Perso
Advanced features72Editing an entryUse the following procedure to edit an entry in the Personal Directory.2. Press the Add soft key.If the message “Di
Advanced features73Deleting an entryUse the following procedure to delete an entry in the Personal Directory.2. Press the Up or Down keys to scroll, a
Advanced features74Copying an entryUse the following procedure to copy an entry in the Personal Directory.4. Press the Yes soft key to delete the entr
Advanced features75Searching for an entryUse the following procedure to search for an entry in the Personal Directory.6. Press the Done soft key to sa
Advanced features76Configuring the Local Tools menuYour Avaya 1220 IP Deskphone has both local and server-based telephone tools and features. This sec
Advanced features77The function of some keys on the IP Deskphone differs based on the situation. Table 5 on page 77 describes the function of each key
Advanced features78When you work in Edit mode, the first field of the item is selected and a blinking cursor appears to the right of the current edit
Advanced features79Note: Changes made to the display Contrast using this method are lost if you reset the phone. To avoid this situation, Avaya recomm
Revision history8March 2008Standard 01.07. This document is up-issued to support Communication Server 1000 Release 5.5 and to contain updates to the l
Advanced features80Note: This language setting only controls the language used in the local menus on your phone. Use the following procedure to select
Advanced features812. Local DiagnosticsThe 2. Local Diagnostics submenu offers the following choices: • IP Set and DHCP Information — View reports abo
Advanced features82you are out of the office. You can use another IP Deskphone (the remote phone) to log on to your Office IP Deskphone. After you log
Advanced features83Logging on to Virtual OfficeIf the Avaya 1220 IP Deskphone is configured for Virtual Office, the Virtual soft key is displayed, as
Advanced features84A successful logon transfers all the features, time, date, and tones of your Office IP Deskphone to your Remote IP Deskphone. Your
Advanced features85When an Avaya 2050 IP Softphone logs on as a remote phone to an IP Deskphone office phone, the information display is arranged diff
Advanced features86Logging off Virtual OfficeTo log out of Virtual Office, press the Virtual soft key.Automatic log out from Virtual OfficeYour remote
Operating your Avaya 1220 IP Deskphone87Operating your Avaya 1220 IP Deskphone This section describes how to operate your Avaya 1220 IP Deskphone. It
Operating your Avaya 1220 IP Deskphone886. If the key you want is not visible, press the More soft key to access the next layer of soft keys.7. Press
Operating your Avaya 1220 IP Deskphone89• “Using the Personal Directory” on page 99• “Using Predial” on page 99• “Using AutoDial” on page 100• “Using
Welcome9WelcomeYour Avaya 1220 IP Deskphone brings voice and data to your desktop. The Avaya 1220 IP Deskphone can directly connect to a Local Area Ne
Operating your Avaya 1220 IP Deskphone90Dialing an entryUse the following procedure to dial an entry.Deleting an entryUse the following procedure to d
Operating your Avaya 1220 IP Deskphone91Deleting the entire Callers ListUse the following procedure to delete the entire Callers List. Using the Redia
Operating your Avaya 1220 IP Deskphone92Dialing an entryUse the following procedure to dial an entry.Deleting an entryUse the following procedure to d
Operating your Avaya 1220 IP Deskphone93Deleting the entire Redial ListUse the following procedure to delete the entire Redial List.Using Off-hook dia
Operating your Avaya 1220 IP Deskphone94Using On-hook dialingPerform the following steps to make a call without lifting the handset.1. Leave the hands
Operating your Avaya 1220 IP Deskphone95Using Handsfree dialingUse handsfree dialing to make a call using the built-in microphone and speaker, or a he
Operating your Avaya 1220 IP Deskphone96Muting a handsfree callUse the following procedure to mute a handsfree call. Switching from handsfree to hands
Operating your Avaya 1220 IP Deskphone97Switching from handsfree to headsetUse the following procedure to switch from handsfree to headset. Using the
Operating your Avaya 1220 IP Deskphone98Making a call using the Corporate DirectoryUse the following procedure to make a call using the Corporate Dire
Operating your Avaya 1220 IP Deskphone99Using the Personal DirectoryYou can use the Personal Directory feature to store a maximum of 100 entries that
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