Avaya 700459332 manuály

Uživatelské manuály a uživatelské příručky pro Software pro správu sítě Avaya 700459332.
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Avaya 700459332 Datový list (344 strany)


Značka: Avaya | Kategorie: Software pro správu sítě | Velikost: 9.48 MB |

 

Tabulka s obsahem

IP Office 4.2

1

Contents

3

Chapter 1

5

Introduction

5

1. Introduction

6

Mobile Call Control

11

Static NAT

12

SMDR Output from IP Office

14

Management Tools

21

Scalable Platform

21

Telephone Options

22

Chapter 2

23

IP Office Platform

23

2. IP Office Platform

24

IP Office 500 Control Unit

25

IP500 Cards

27

IP500 Trunk Cards

30

IP Office IP412 Control Unit

32

IP400 Trunk Interface Cards

34

Internal Daughter Cards

36

External Expansion Modules

37

IP500 Phone Expansion Module

38

IP500 Analog Trunk 16 Module

39

IP500 BRI So8 Module

39

IP500 Digital Station Module

40

IP400 Phone Module

41

IP400 Analog Trunk 16 Module

43

Chapter 3

45

Telephones

45

3. Telephones

46

4601 Telephone

55

T3 Telephone Range

63

T3 Compact

64

T3 Classic

65

T3 Comfort

66

T3 DSS Expansion Modules

67

Wireless - Avaya IP DECT

69

Wireless - WiFi (802.11)

72

3616 Wireless Telephone

75

3701 IP DECT

80

3711 IP DECT

81

VPN Phone Software

84

Other Ranges

85

4412D Telephone

86

4424D Telephone

87

DSS4450 Unit

88

Analog Telephones

89

Headsets

97

Chapter 4

99

Features

99

4. Features

100

Basic Call Handling

101

Hold Call Waiting

102

Hold Music (Music on Hold)

102

Automatic Callback

102

Transfer

103

Personalized Ringing

103

Message Waiting Indication

103

Visual Voice

104

Advanced Call Handling

105

Call Tagging

106

Reclaim Call

106

Hunt Group Enable/Disable

106

Call Waiting

107

Do Not Disturb (DND)

107

Dial Plan

107

Inclusion

108

Private Call

108

Hot Desking

108

Remote Hot Desking

108

Relay On/Off/Pulse

109

Call Recording

109

Telecommuter Mode

109

Twinning and Mobility

110

Product Description

111

Page 111

111

Issue 18.s.- (22 May 2009)

111

Key and Lamp Operation

112

Call Appearance Buttons

113

Bridged Appearance Buttons

113

Call Coverage

113

Account Codes

114

Authorization Codes

114

Dial Emergency

114

Call Barring

115

Maximum Call Length

115

PIN Restricted Calling

115

Forwarding

116

Follow Me

117

Avaya Digital and IP Phones

118

Language

119

Directory

119

Self-Administration

119

On Hook Dialing

119

Inbound Call Handling

120

Hunt Groups

121

Night Service

122

Time Profiles

122

Announcements

122

Contact Center Features

123

Queue Threshold Alert

124

Miscellaneous Features

125

System Short Codes

126

Page 127

127

Chapter 5

128

IP Telephony

128

5. IP Telephony

129

Page 130

130

Page 131

131

IP Telephony Features

132

VoIP FAQ

135

Acceptable Delay?

136

Network Assessment

137

IP Packet Flow Control

138

VoIP Standards Supported

138

Page 139

139

Chapter 6

140

Public and Private Voice

140

Networks

140

Page 141

141

Page 142

142

Public Voice Networking

143

Page 144

144

Page 145

145

Page 146

146

Page 147

147

Page 148

148

Page 149

149

Packet Based Voice Networking

150

Page 151

151

Page 152

152

Small Community Networking

153

Page 155

155

Page 156

156

Page 157

157

Common Networking Features

158

Network Numbering Schemes

159

Page 160

160

Chapter 7

161

Data Networking Services

161

7. Data Networking Services

162

Page 163

163

Remote Access Features

164

LAN to LAN Routing

164

Data Networking Features

165

Point-to-Point Protocol (PPP)

166

Frame Relay

166

Service Quotas

166

Page 167

167

Auto Connect

168

Firewall

168

Remote Access Server (RAS)

169

VPN: IPSec Tunneling

170

Page 171

171

Chapter 8

172

Phone Manager

172

8. Phone Manager

173

Phone Manager Lite

174

Page 175

175

Page 176

176

Phone Manager Pro

177

Page 178

178

Page 179

179

Page 180

180

Phone Manager Feature Summary

181

Phone Manager PC Requirements

182

Page 183

183

Chapter 9

184

SoftConsole

184

9. SoftConsole

185

Page 186

186

Page 187

187

Page 188

188

Page 189

189

SoftConsole Options

190

SoftConsole Administration

191

SoftConsole PC Requirements

191

Page 192

192

Chapter 10

193

Computer Telephony

193

Integration

193

Page 194

194

CTI with IP Office

195

Support for Developers

196

Chapter 11

197

Voicemail

197

11. Voicemail

198

Page 199

199

Embedded Voicemail

200

Voicemail Pro

201

Page 202

202

Page 203

203

Fax Messages

206

Page 207

207

Networked Messaging

208

Auto Attendant

209

Page 210

210

Visual Basic (VB) Scripting

211

Personal Numbering

212

Extended Personal Greetings

213

Hunt Group Broadcast Messages

214

Personal Distribution Lists

214

Cascaded Out-Calling

215

Campaign Manager

216

IP Office ContactStore

218

Page 219

219

Voicemail Feature Comparison

220

Page 221

221

Page 222

222

Page 223

223

PC Requirements

224

Page 225

225

Page 226

226

Page 227

227

Chapter 12

228

Audio Conferencing

228

12. Audio Conferencing

229

Page 230

230

Page 231

231

Page 232

232

Conferencing Center

233

Page 234

234

Page 235

235

Page 236

236

Page 238

238

Page 239

239

Page 240

240

Chapter 13

241

The Contact Center

241

13. The Contact Center

242

Customer Call Reporter

243

Page 245

245

Historical Reporting

246

Page 247

247

Call Details Report

248

Call Summary Report

248

Real Time Reporting

249

Page 250

250

Call Statistics

251

Compact Contact Center

252

Page 253

253

Page 254

254

Page 255

255

Page 256

256

Page 257

257

Wallboard Server/Client

258

Queuing Announcements

259

Chapter 14

260

Management Utilities

260

14. Management Utilities

261

IP Office Manager

262

Page 263

263

Page 264

264

Page 265

265

Page 266

266

Page 267

267

Page 268

268

System Status Application

269

Page 270

270

Page 271

271

Chapter 15

272

Configurations

272

15. Configurations

273

Page 274

274

Page 275

275

Page 276

276

Country Availability

277

Sample Configurations

278

Page 279

279

Page 280

280

Chapter 16

281

TAPI Functions Supported

281

TAPI 2.1 Functions Supported

282

TAPI 3.0 functions supported

282

Device-Specific Data

283

DevLink Fields

284

Page 285

285

Chapter 17

286

Technical Specifications

286

17. Technical Specifications

287

Page 289

289

Interfaces

290

Protocols

291

Page 292

292

PC Specification

293

Chapter 18

296

Licenses

296

18. Licenses

297

Page 305

305

Chapter 19

306

Appendix

306

19. Appendix

307

Page 308

308

Page 309

309

IP400 WAN3 10/100

310

IP400 So8 Expansion Module

310

Small Office Edition

311

Page 312

312

Page 313

313

Page 314

314

Page 317

317

Page 344

344

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