Telephony and Video
© 2012 Avaya, Inc. All Rights Reserved Avaya E-rate Eligible Product Database 10152012.xlsx Page 6
Product Description Priority Funding Category Eligible
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Service Provider Contact Center On Demand Contact center applications and automated call distribution systems are not eligible for E-rate discounts. 2 Internal Connections 0%
SG200 Security Gateway Gateways and "basic firewalls" are eligible data distribution components. 2 Internal Connections 100%
SG203/SG208 Security Gateways Gateways and "basic firewalls" are eligible data distribution components. 2 Internal Connections 100%
Softconsole End-user hardware and software is not eligible for E-rate support. 2 Internal Connections 0%
Unified Communication Center Software required for end-user access to voicemail and telephony is eligible for support. However, some more
advanced applications may require cost-allocation.
2 Internal Connections
Allocate
Unified Communications Advanced Edition Software required for end-user access to voicemail and telephony is eligible for support. However, some more
advanced applications may require cost-allocation.
2 Internal Connections
Allocate
Unified Communications Essential Edition Software required for end-user access to voicemail and telephony is eligible for support. However, some more
advanced applications may require cost-allocation.
2 Internal Connections
Allocate
Unified Communications Professional Edition Software required for end-user access to voicemail and telephony is eligible for support. However, some more
advanced applications may require cost-allocation.
2 Internal Connections
Allocate
Unified Communications Standard Edition Software required for end-user access to voicemail and telephony is eligible for support. However, some more
advanced applications may require cost-allocation.
2 Internal Connections
Allocate
Uninterruptible Power Systems (UPS) A UPS used to provide backup power to eligible components is eligible for support. If ineligible components
are used with the UPS, it may require cost-allocation.
2 Internal Connections 100%
Verint Call Recording and Quality Monitoring Call recording and network monitoring/management are not eligible for E-rate support. 2 Internal Connections 0%
Video Telephony Solution Video distribution equipment such as CODECs and routing is eligible for support, while end-user devices such
as cameras, speakers, and displays must be cost-allocated.
2 Internal Connections
Allocate
Voice Portal Application software is not eligible for E-rate discounts. 2 Internal Connections 0%
VPNmanager Series Telephone handsets are considered "end-user devices" and are not eligible for E-rate support. Client access
licenses for handsets, however, are eligible for discount.
2 Internal Connections 0%
VPNremote for 4600 Series Telephones Telephone handsets are considered "end-user devices" and are not eligible for E-rate support. Client access
licenses for handsets, however, are eligible for discount.
2 Internal Connections 0%
Witness ContactStore Call recording hardware and software are not eligible for E-rate support. 2 Internal Connections 0%
Witness Quality Call recording hardware and software are not eligible for E-rate support. 2 Internal Connections 0%
Witness Workforce Optimization Application software is not eligible for E-rate discounts. 2 Internal Connections 0%
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