Avaya BCM 2.0 Attendant Console Uživatelský manuál

www.nortelnetworks.com© 2000 Nortel NetworksP0911959 Issue 02Enterprise Edge 2.0 Attendant ConsoleSet Up and Operation Guide

10 Preparing for installationEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02

P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Preparing the PC environmentTo prepare the PC environment:• ensure

12 Preparing the PC environmentEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02Checking the network components bef

Preparing the PC environment 13P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Windows networking for reportsWhen

14 Preparing the PC environmentEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02If you are using Microsoft Internet

P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Installing Enterprise Edge Attendant ConsoleTo install Enterprise E

16 Installing Enterprise Edge Attendant ConsoleEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 029. Click the button

P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Configuring Enterprise Edge Attendant ConsoleAfter you install Ente

18 Configuring Enterprise Edge Attendant ConsoleEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02Components of the

Configuring Enterprise Edge Attendant Console 19P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide 9. In the Station

20 Configuring Enterprise Edge Attendant ConsoleEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 028. In the Log Deta

Configuring Enterprise Edge Attendant Console 21P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Configuring the Cl

22 Configuring Enterprise Edge Attendant ConsoleEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02Quitting the Clien

Configuring Enterprise Edge Attendant Console 23P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide To set or change t

24 Configuring Enterprise Edge Attendant ConsoleEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02To set up the back

Configuring Enterprise Edge Attendant Console 25P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Assistant attendan

26 Configuring Enterprise Edge Attendant ConsoleEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02Setting up other A

Configuring Enterprise Edge Attendant Console 27P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Notifying the atte

28 Configuring Enterprise Edge Attendant ConsoleEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02Saving the Client

Configuring Enterprise Edge Attendant Console 29P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Starting the Repor

P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide ContentsChapter 1 About Enterprise Edge Attendant Console 5About th

30 Configuring Enterprise Edge Attendant ConsoleEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02The first step is

Configuring Enterprise Edge Attendant Console 31P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide 5. Go to another E

32 Configuring Enterprise Edge Attendant ConsoleEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02

P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Upgrading Enterprise Edge Attendant ConsoleYou can add additional E

34 Upgrading Enterprise Edge Attendant ConsoleEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02

Troubleshooting 35P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Troubleshooting This section contains solutions

36 TroubleshootingEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02Server log error messagesExamine the list of mes

Troubleshooting 37P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Invalid Backup Attendant extension Specify a val

38 TroubleshootingEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02RetCode message Meaning / Action requiredME_ALRE

Troubleshooting 39P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Troubleshooting Client component installationThi

4 ContentsEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02Chapter 6 Upgrading Enterprise Edge Attendant Console 33

40 TroubleshootingEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02Error Message / Log Message Meaning / Action Req

Troubleshooting 41P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Logging Attendant activityYou can create an Atte

42 TroubleshootingEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02Troubleshooting the Reports componentThis sectio

Troubleshooting 43P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide The Reports component was unable to generate the

44 TroubleshootingEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02External ErrorsThe DAO, MSJet1, and Crystal Repo

P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide GlossaryAssistant attendantThe assistant attendant provides call co

46 GlossaryEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02Networked modelA way of configuring Enterprise Edge Att

P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide IndexAAdd/Remove button 33All extensions box 28Assigned extension r

48 IndexEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02JJava Virtual Machine 13JVM, see Java Virtual MachineLLAN

Index 49Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02WWindowsnetwork component 11network requirements 11require

P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide About Enterprise Edge Attendant ConsoleEnterprise Edge Attendant Co

6 About Enterprise Edge Attendant ConsoleEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02ConventionsThe term LAN r

P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Preparing for installationBefore you install Enterprise Edge Attend

8 Preparing for installationEnterprise Edge 2.0 Attendant Console Set Up and Operation Guide P0911959 Issue 02Client componentThe Client component c

Preparing for installation 9P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide Enterprise Edge telephone system requi