Avaya BCM200/400 Instalační manuál

Part No. P0609323 2.0March 25, 2004Business Communications ManagerBCM200/400Installation and Maintenance Guide

10P0609323 2.0This symbol on the product is used to identify the following important information: Use only with a CSA or UL certified CLASS 2 level C

100 Chapter 2 Auxilliary Requirements and Installation Process Overview P0609323 2.0Installation Process OverviewFigure 52 provides an overview of

Chapter 2 Auxilliary Requirements and Installation Process Overview 101Installation and Maintenance GuideConnect the telephony componentsThe telephony

102 Chapter 2 Auxilliary Requirements and Installation Process Overview P0609323 2.0Installation Preparation ChecklistThis section provides informa

Chapter 2 Auxilliary Requirements and Installation Process Overview 103Installation and Maintenance GuideElectrical RequirementsThe following electric

104 Chapter 2 Auxilliary Requirements and Installation Process Overview P0609323 2.0Analog loopThe following parameters must be met for an analog l

Chapter 2 Auxilliary Requirements and Installation Process Overview 105Installation and Maintenance Guide• Uninterruptable power supply (UPS) as a sta

106 Chapter 2 Auxilliary Requirements and Installation Process Overview P0609323 2.0Equipment for installing the platform base chassisFor the insta

107Installation and Maintenance GuideChapter 3Install the Business Communications Manager and Expansion Unit Platform Base Chassis This chapter descri

108 Chapter 3 Install the Business Communications Manager and Expansion Unit Platform Base Chas-P0609323 2.03 Fasten the bracket to the Business C

Chapter 3 Install the Business Communications Manager and Expansion Unit Platform Base Installation and Maintenance GuideMount the platform base chas

11Installation and Maintenance Guide16 Save these instructions.International Regulatory InformationThis is a class A product. In a domestic environmen

110 Chapter 3 Install the Business Communications Manager and Expansion Unit Platform Base Chas-P0609323 2.0Figure 56 Fasten the BCM400 platform

Chapter 3 Install the Business Communications Manager and Expansion Unit Platform Base Installation and Maintenance GuideInstall the Platform Base Ch

112 Chapter 3 Install the Business Communications Manager and Expansion Unit Platform Base Chas-P0609323 2.06 Fasten the wall mount brackets secur

Chapter 3 Install the Business Communications Manager and Expansion Unit Platform Base Installation and Maintenance GuideInstall the Platform Base Ch

114 Chapter 3 Install the Business Communications Manager and Expansion Unit Platform Base Chas-P0609323 2.02 Align the screw holes between the ex

Chapter 3 Install the Business Communications Manager and Expansion Unit Platform Base Installation and Maintenance GuideFigure 60 Fasten the expan

116 Chapter 3 Install the Business Communications Manager and Expansion Unit Platform Base Chas-P0609323 2.0Figure 61 DS256 connector on the exp

117Installation and Maintenance GuideChapter 4Install, Remove, or Replace the Media Bay ModulesUse the procedures in this chapter to select, install,

118 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0If you have a large Business Communications Manager system, there are

Chapter 4 Install, Remove, or Replace the Media Bay Modules 119Installation and Maintenance GuideTo select the trunk media bay modules:1 Record th

12P0609323 2.0Safety Additional Safety InformationThe following interfaces are classified as Telecommunication Network Voltage (TNV) circuits, and may

120 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.03 This procedure is complete.Station media bay module selectionThe num

Chapter 4 Install, Remove, or Replace the Media Bay Modules 121Installation and Maintenance GuideFor example, in North America:• If you require 12

122 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Understand DS30 numbersA DS30 bus is a block of virtual pathways on th

Chapter 4 Install, Remove, or Replace the Media Bay Modules 123Installation and Maintenance GuideSetting offsetsEach offset represents one-quarter

124 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Figure 65 Offsets are part of DS30 channel line groupsDetermine modu

Chapter 4 Install, Remove, or Replace the Media Bay Modules 125Installation and Maintenance GuideFigure 66 Space requirements for media bay modu

126 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Figure 67 Space requirements for special media bay modules1 Make a l

Chapter 4 Install, Remove, or Replace the Media Bay Modules 127Installation and Maintenance Guide3 Install the modules into the Business Communica

128 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0• Companion: configure the DSM or DSMs handling Business Communication

Chapter 4 Install, Remove, or Replace the Media Bay Modules 129Installation and Maintenance GuideFigure 68 Assigning single-density modules to t

13Installation and Maintenance Guide• BRIM Interface• TCM extensions• external music sources (MSCX)• auxiliary ringer (AUX)• paging system relay (PAGE

130 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Figure 69 Assigning double density modules to the DS30 channel hiera

Chapter 4 Install, Remove, or Replace the Media Bay Modules 131Installation and Maintenance GuideStart from the list of modules you chose.After yo

132 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Figure 70 How to use the configuration mapExample: Position your DSM

Chapter 4 Install, Remove, or Replace the Media Bay Modules 133Installation and Maintenance GuideTable 17 shows possible DS30 and offset configura

134 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Table 17 shows possible DS30 and offset configurations for each type o

Chapter 4 Install, Remove, or Replace the Media Bay Modules 135Installation and Maintenance GuideModule dip switchesBefore you install the media b

136 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.04 You are now ready to install the modules into the Business Communica

Chapter 4 Install, Remove, or Replace the Media Bay Modules 137Installation and Maintenance GuideTable 21 shows the switch settings for each DS30

138 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0BRI switch settingsYou can install a maximum of three BRI modules per

Chapter 4 Install, Remove, or Replace the Media Bay Modules 139Installation and Maintenance GuideYou can also combine a CTM8 with a 4X16 module on

14P0609323 2.0Warranty Repair Services Should the set fail during the warranty period: In North America, please call 1-800-574-1611 for further infor

140 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0GATM switch settingsThere are two models of GATM:GATM 4: The GATM 4 pr

Chapter 4 Install, Remove, or Replace the Media Bay Modules 141Installation and Maintenance GuideThe following table lists the possible dip switch

142 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Table 25 shows the switch settings for each DS30 bus, and the assigned

Chapter 4 Install, Remove, or Replace the Media Bay Modules 143Installation and Maintenance GuideASM 8 and ASM 8+ switch settingsIn a single-densi

144 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0ASM8+ country switch settingsThe ASM8+ has a second set of eight dip s

Chapter 4 Install, Remove, or Replace the Media Bay Modules 145Installation and Maintenance GuideDSM 16/DSM 32 single-density switch settings (upg

146 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0DSM16+ and DSM 32+ double density switch settings (upgraded system)The

Chapter 4 Install, Remove, or Replace the Media Bay Modules 147Installation and Maintenance GuideDSM16/DSM 32 single density switch settings (new

148 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0DSM16+ and DSM 32+ double density switch settings (new system)The foll

Chapter 4 Install, Remove, or Replace the Media Bay Modules 149Installation and Maintenance GuideDECT switch settingsThe DECT module supports a ma

15Installation and Maintenance GuideNorth American Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

150 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Install a Media Bay ModuleThis section provides preparatory and instal

Chapter 4 Install, Remove, or Replace the Media Bay Modules 151Installation and Maintenance GuideFigure 72 Overview of installing a media bay mo

152 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.01 If you are adding or replacing a module in an active system, follow

Chapter 4 Install, Remove, or Replace the Media Bay Modules 153Installation and Maintenance GuideInstall a media bay module in the expansion unitU

154 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.05 Configure the module. Refer to the Business Communications Manager P

Chapter 4 Install, Remove, or Replace the Media Bay Modules 155Installation and Maintenance Guide4 Grasp the top and bottom edges of the media bay

156 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.05 This procedure is complete.Remove a media bay module from the expans

Chapter 4 Install, Remove, or Replace the Media Bay Modules 157Installation and Maintenance GuideReplace a Media Bay ModuleWhen media bay modules

158 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.05 Slide the module out of the bay where it is installed.6 Record the s

Chapter 4 Install, Remove, or Replace the Media Bay Modules 159Installation and Maintenance GuideFigure 78 on page 159 provides an overview of the

16 P0609323 2.0Platform Media Bay Module Bays and Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Base Function Tr

160 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Module Wiring WarningsConnect the media bay modules to service provide

Chapter 4 Install, Remove, or Replace the Media Bay Modules 161Installation and Maintenance Guide• Figure 80 shows the wiring pin-out for a CTM4,

162 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Figure 81 BRIM S/T RJ45 wiring array3 Insert the connector into the

Chapter 4 Install, Remove, or Replace the Media Bay Modules 163Installation and Maintenance GuideFigure 82 GATM pinoutsWire Media Bay Modules to

164 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Follow these steps to connect the wiring for the DSM 16, DSM 32, ASM 8

Chapter 4 Install, Remove, or Replace the Media Bay Modules 165Installation and Maintenance GuideTable 35 and Figure 84 provide the wiring scheme

166 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.02 Install the telephones and peripheral equipment (if a new system):a

Chapter 4 Install, Remove, or Replace the Media Bay Modules 167Installation and Maintenance Guide—DECT: DECT Installation and Maintenance Guide— T

168 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.03 Change the DN records in the Unified Manager or change the set wirin

Chapter 4 Install, Remove, or Replace the Media Bay Modules 169Installation and Maintenance GuideSet DNs and Port NumbersThe media bay module, bas

17Installation and Maintenance GuideNetVision system components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

170 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Media Bay Module CombinationsThis section describes some combinations

Chapter 4 Install, Remove, or Replace the Media Bay Modules 171Installation and Maintenance GuideFully-loaded SetupThis section describes a system

172 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0Table 40 demonstrates either a full double-density system or a partial

Chapter 4 Install, Remove, or Replace the Media Bay Modules 173Installation and Maintenance GuideTable 41 Demonstrates a partial double density sy

174 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0DECT CombinationsThis section describes a system containing a DECT mod

Chapter 4 Install, Remove, or Replace the Media Bay Modules 175Installation and Maintenance GuideChanging ConfigurationsHere are some points to co

176 Chapter 4 Install, Remove, or Replace the Media Bay Modules P0609323 2.0

177Installation and Maintenance GuideChapter 5Business Communications Manager System StartupThis chapter describes initial system startup procedures f

178 Chapter 5 Business Communications Manager System Startup P0609323 2.0Check Power and WiringThe Business Communications Manager system is availa

Chapter 5 Business Communications Manager System Startup 179Installation and Maintenance GuideCheck system power and statusAfter you connect power to

18 P0609323 2.0Chapter 4Install, Remove, or Replace the Media Bay Modules . . . . . . . . . . . . . . . . . . . . 117Media Bay Module System Se

180 Chapter 5 Business Communications Manager System Startup P0609323 2.0Connect the Data Networking HardwareThis section describes how to connect

Chapter 5 Business Communications Manager System Startup 181Installation and Maintenance GuideConnect the cardsThe data networking hardware (MSC) is i

182 Chapter 5 Business Communications Manager System Startup P0609323 2.0Connect wiring to the WAN cardTable 44 shows the wire connections for a DB

Chapter 5 Business Communications Manager System Startup 183Installation and Maintenance GuideConnect wiring to the modemTable 45 shows the wire conne

184 Chapter 5 Business Communications Manager System Startup P0609323 2.0Table 46 shows the wire connections for a V.35 adapter cable.Table 47 show

Chapter 5 Business Communications Manager System Startup 185Installation and Maintenance GuideInstall the cardsRefer to Chapter 10, “Replace Data Card

186 Chapter 5 Business Communications Manager System Startup P0609323 2.0If you can use the default IP address, you can connect the Business Commun

Chapter 5 Business Communications Manager System Startup 187Installation and Maintenance GuideNull modem cable setupTable 48 shows the correct wiring

188 Chapter 5 Business Communications Manager System Startup P0609323 2.0Display the configuration menusTo perform this procedure, the Business Com

Chapter 5 Business Communications Manager System Startup 189Installation and Maintenance GuideFigure 88 Configuration main menu screen9 If you want

19Installation and Maintenance GuideReplace a Media Bay Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

190 Chapter 5 Business Communications Manager System Startup P0609323 2.0Ethernet crossover cable usageYou use an ethernet crossover cable connecte

Chapter 5 Business Communications Manager System Startup 191Installation and Maintenance Guide5 Click the Specify an IP address option.6 In the IP Add

192 Chapter 5 Business Communications Manager System Startup P0609323 2.0Regenerating keycodes after system replacementIf you replace your media se

193Installation and Maintenance GuideChapter 6Prepare Hardware for Maintenance or UpgradesThis chapter describes how to prepare the Business Communica

194 Chapter 6 Prepare Hardware for Maintenance or Upgrades P0609323 2.0Figure 90 provides an overview of the process for preparing the Business Co

Chapter 6 Prepare Hardware for Maintenance or Upgrades 195Installation and Maintenance GuideSpecial ToolsBefore you replace the components, ensure you

196 Chapter 6 Prepare Hardware for Maintenance or Upgrades P0609323 2.010 Click the Done button.11 Quit the web browser.12 This procedure is compl

Chapter 6 Prepare Hardware for Maintenance or Upgrades 197Installation and Maintenance GuideRestart the System after MaintenanceWhen you finish your p

198 Chapter 6 Prepare Hardware for Maintenance or Upgrades P0609323 2.0Base Function Tray Maintenance ProceduresThe base function tray contains th

Chapter 6 Prepare Hardware for Maintenance or Upgrades 199Installation and Maintenance GuideFigure 91 Base function tray replacement overviewIf poss

2P0609323 2.0Copyright © 2003 Nortel NetworksAll rights reserved. July, 2003.The information in this document is subject to change without notice. The

20 P0609323 2.0Controlled System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195Shut

200 Chapter 6 Prepare Hardware for Maintenance or Upgrades P0609323 2.0Remove the base function trayThis procedure describes how to remove the bas

Chapter 6 Prepare Hardware for Maintenance or Upgrades 201Installation and Maintenance GuideFigure 92 Remove the base function tray11 Remove the bas

202 Chapter 6 Prepare Hardware for Maintenance or Upgrades P0609323 2.03 Move the base function tray latches to the unlocked position.4 Position t

Chapter 6 Prepare Hardware for Maintenance or Upgrades 203Installation and Maintenance GuideRemove the base function tray bezelUse this procedure to r

204 Chapter 6 Prepare Hardware for Maintenance or Upgrades P0609323 2.0Figure 94 Remove the base function tray bezel11 This procedure is complet

Chapter 6 Prepare Hardware for Maintenance or Upgrades 205Installation and Maintenance Guide7 Push on the face of the bezel so that it rests flush wit

206 Chapter 6 Prepare Hardware for Maintenance or Upgrades P0609323 2.0Advanced Function Tray Maintenance ProceduresThis procedure applies only to

Chapter 6 Prepare Hardware for Maintenance or Upgrades 207Installation and Maintenance GuideUse the flow chart shown in Figure 97 as a summary guide t

208 Chapter 6 Prepare Hardware for Maintenance or Upgrades P0609323 2.05 Attach one end of the grounding strap to your wrist and the other end to

Chapter 6 Prepare Hardware for Maintenance or Upgrades 209Installation and Maintenance GuideInstall the advanced function trayUse this procedure to in

21Installation and Maintenance GuideInstall a BCM400 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

210 Chapter 6 Prepare Hardware for Maintenance or Upgrades P0609323 2.0Figure 99 Install the advanced function tray16 This procedure is complete

Chapter 6 Prepare Hardware for Maintenance or Upgrades 211Installation and Maintenance GuideRemove and Install the Platform Base Chassis Top CoverUse

212 Chapter 6 Prepare Hardware for Maintenance or Upgrades P0609323 2.0Figure 100 Remove the BCM200 top coverFigure 101 Remove the BCM400 top

Chapter 6 Prepare Hardware for Maintenance or Upgrades 213Installation and Maintenance GuideInstall the platform base chassis top coverUse this proced

214 Chapter 6 Prepare Hardware for Maintenance or Upgrades P0609323 2.0Figure 103 Install the BCM400 top cover8 This procedure is complete.Slide

Chapter 6 Prepare Hardware for Maintenance or Upgrades 215Installation and Maintenance GuideUse the Backup and Restore UtilityThe backup and restore u

216 Chapter 6 Prepare Hardware for Maintenance or Upgrades P0609323 2.0

217Installation and Maintenance GuideChapter 7Hard Disk Replacement ProceduresThis chapter describes how to replace the hard disks and hard disk cage

218 Chapter 7 Hard Disk Replacement Procedures P0609323 2.0Figure 104 provides an overview of the hard disk replacement process.Figure 104 Hard

Chapter 7 Hard Disk Replacement Procedures 219Installation and Maintenance GuideInstall a RAID SystemUse this procedure to upgrade an existing, standa

22 P0609323 2.0Chapter 11Install Telephones and Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317System Telep

220 Chapter 7 Hard Disk Replacement Procedures P0609323 2.0After boot-up, the system automatically detects the presence of a RAID configuration an

Chapter 7 Hard Disk Replacement Procedures 221Installation and Maintenance Guide8 Remove the faulty hard disk (primary or mirror). Refer to “Remove a

222 Chapter 7 Hard Disk Replacement Procedures P0609323 2.0This section provides the following procedures on how to remove a hard disk cage from t

Chapter 7 Hard Disk Replacement Procedures 223Installation and Maintenance GuideFigure 105 Detach the hard disk cage from the BCM200 platform base c

224 Chapter 7 Hard Disk Replacement Procedures P0609323 2.06 Locate the hard disk or RAID cage in the advanced function tray.7 Disconnect the hard

Chapter 7 Hard Disk Replacement Procedures 225Installation and Maintenance GuideInstall a Hard Disk CageUse the procedures in this section to install

226 Chapter 7 Hard Disk Replacement Procedures P0609323 2.0b Connect the power supply to the hard disk(s).Figure 107 Insert the hard disk cage i

Chapter 7 Hard Disk Replacement Procedures 227Installation and Maintenance GuideInstall a hard disk cage in a BCM400 platform base chassisUse this pro

228 Chapter 7 Hard Disk Replacement Procedures P0609323 2.0b Connect the power supply to the hard disk(s).8 Slide the advanced function tray compl

Chapter 7 Hard Disk Replacement Procedures 229Installation and Maintenance GuideRemove a hard disk from a standard configuration hard disk cageUse thi

23Installation and Maintenance GuideMeasure insertion loss between the central office and analog device . . . . . . . . . . . . . 357Measure in

230 Chapter 7 Hard Disk Replacement Procedures P0609323 2.0Remove a primary hard disk from a RAID hard disk cageUse this procedure to remove the p

Chapter 7 Hard Disk Replacement Procedures 231Installation and Maintenance GuideRemove a mirror hard disk from a RAID hard disk cageUse this procedure

232 Chapter 7 Hard Disk Replacement Procedures P0609323 2.0Install a hard disk into a standard configuration hard disk cageUse this procedure to i

Chapter 7 Hard Disk Replacement Procedures 233Installation and Maintenance GuideInstall a primary hard disk into a RAID hard disk cageUse this procedu

234 Chapter 7 Hard Disk Replacement Procedures P0609323 2.0Figure 113 Install a primary hard disk into the RAID hard disk cage4 This procedure i

Chapter 7 Hard Disk Replacement Procedures 235Installation and Maintenance Guide1 Install the mirror hard disk into the bottom position of the RAID ha

236 Chapter 7 Hard Disk Replacement Procedures P0609323 2.0Initialize the Hard DiskThe Business Communications Manager system is normally initiali

Chapter 7 Hard Disk Replacement Procedures 237Installation and Maintenance GuideFigure 115 Main menu4 Select option 1 - Platform Initialization Menu

238 Chapter 7 Hard Disk Replacement Procedures P0609323 2.0Figure 117 Initialize Menu screen6 Select option 1: “Initialize Universal Profile” fr

Chapter 7 Hard Disk Replacement Procedures 239Installation and Maintenance GuideFigure 118 Region Initialization Menu The initialization process is

24 P0609323 2.0Review or change disk mirror operation mode through PuTTY or Telnet . . . . . . . . . . . 388Change beep timing through PuTTy or

240 Chapter 7 Hard Disk Replacement Procedures P0609323 2.08 Enter the default login UserID and password at System Configuration login prompt (fro

Chapter 7 Hard Disk Replacement Procedures 241Installation and Maintenance Guide10 Enter the correct network IP addresses for LAN1, LAN2, Subnet masks

242 Chapter 7 Hard Disk Replacement Procedures P0609323 2.0

243Installation and Maintenance GuideChapter 8Install or Replace a Cooling FanThis chapter describes how to replace a cooling fan in the BCM200 and BC

244 Chapter 8 Install or Replace a Cooling Fan P0609323 2.0Cooling Fan Replacement ProcessThis section contains procedures to replace the cooling

Chapter 8 Install or Replace a Cooling Fan 245Installation and Maintenance GuideBefore you shut down the system, determine if a fan (in the redundant

246 Chapter 8 Install or Replace a Cooling Fan P0609323 2.0Figure 124 Disconnect the fan cable from the I/O card7 Remove the snap rivets that ho

Chapter 8 Install or Replace a Cooling Fan 247Installation and Maintenance GuideInstall a BCM400 cooling fanUse this procedure to install a single or

248 Chapter 8 Install or Replace a Cooling Fan P0609323 2.0Figure 127 Insert the snap rivets into the BCM400 fan access panel3 Connect the power

Chapter 8 Install or Replace a Cooling Fan 249Installation and Maintenance GuideFigure 129 Install the fan access panel to the platform base chassis

25Installation and Maintenance GuideFiguresFigure 1 Acrobat Reader display setup selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

250 Chapter 8 Install or Replace a Cooling Fan P0609323 2.02 Set up the server for maintenance, as described in “Shut down the system hardware” on

Chapter 8 Install or Replace a Cooling Fan 251Installation and Maintenance GuideFigure 131 Remove the snap rivets from the BCM200 platform base chas

252 Chapter 8 Install or Replace a Cooling Fan P0609323 2.0Figure 132 Insert the snap rivets into the BCM200 platform base chassis4 Connect the

Chapter 8 Install or Replace a Cooling Fan 253Installation and Maintenance Guide2 Disconnect the fan power cable from the hub card.3 Locate the screws

254 Chapter 8 Install or Replace a Cooling Fan P0609323 2.0Figure 134 Fan screws location in expansion unit, 2.5 redundancy models.Install an ex

Chapter 8 Install or Replace a Cooling Fan 255Installation and Maintenance GuideThe Business Communications Manager system starts up when you connect

256 Chapter 8 Install or Replace a Cooling Fan P0609323 2.0Troubleshooting FansThere are three LEDs on the front of the Business Communications Ma

257Installation and Maintenance GuideChapter 9Replace or Upgrade a Power SupplyThe BCM200 uses a standard power supply. The BCM400 and expansion units

258 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.0Replace a Standard Power SupplyThis section describes how to remove and install a standard

Chapter 9 Replace or Upgrade a Power Supply 259Installation and Maintenance Guide1 Set up the Business Communications Manager for maintenance (see “Sh

26 P0609323 2.0Figure 41 Digital Trunk Interface Module (DTM) faceplate LEDs and connectors . . . . . . . 77Figure 42 CTM4 and CTM8 module face

260 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.0Figure 137 Remove the I/O card from the BCM200 platform base chassis11 Remove the four p

Chapter 9 Replace or Upgrade a Power Supply 261Installation and Maintenance GuideInstall a BCM200 standard power supplyUse this procedure to install a

262 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.0c Ensure the remainder of the power cable does not interfere with internal components.Figu

Chapter 9 Replace or Upgrade a Power Supply 263Installation and Maintenance GuideFigure 142 Install the BCM200 MSC guide bracket7 Install a P1 power

264 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.010 Loop the cables together and tie wrap to the side of the power supply to remove P1, P9,

Chapter 9 Replace or Upgrade a Power Supply 265Installation and Maintenance GuideRemove a BCM400 standard power supplyUse this procedure to remove the

266 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.0Figure 144 Remove the BCM400 power supply chassis screws11 Unfasten the exterior and int

Chapter 9 Replace or Upgrade a Power Supply 267Installation and Maintenance GuideInstall a BCM400 standard power supplyUse this procedure to install a

268 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.06 Insert the standard power supply and support bracket in the platform base chassis. The p

Chapter 9 Replace or Upgrade a Power Supply 269Installation and Maintenance Guide10 Attach the 20 pin motherboard connector and the +12V power connect

27Installation and Maintenance GuideFigure 83 Wiring for DSM 16/16+, 4X16, DSM 32/32+ . . . . . . . . . . . . . . . . . . . . . . . . . . 165Fi

270 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.0Upgrade to a redundant power supplyUse the procedures in this section to upgrade a BCM400

Chapter 9 Replace or Upgrade a Power Supply 271Installation and Maintenance GuideRemove the PSU status connector jumperUse this procedure if you are i

272 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.0Figure 150 Remove the PSU status connector jumper8 This procedure is complete.Install a

Chapter 9 Replace or Upgrade a Power Supply 273Installation and Maintenance Guide1 If you still have access to the Unified Manager, shut down the syst

274 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.08 Remove both power supply modules from the redundant power supply cage before you install

Chapter 9 Replace or Upgrade a Power Supply 275Installation and Maintenance GuideFigure 154 Attach the redundant power supply cage17 If you have not

276 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.019 Run the power supply, auxilliary and IDE cables to the hard disk. Secure these cables i

Chapter 9 Replace or Upgrade a Power Supply 277Installation and Maintenance GuideRemove a BCM400 redundant power supply cageUse this procedure to remo

278 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.0Figure 157 Remove the BCM400 redundant power supply chassis screws10 Unfasten the exteri

Chapter 9 Replace or Upgrade a Power Supply 279Installation and Maintenance GuideFigure 158 Remove the redundant power supply cage and support brack

28 P0609323 2.0Figure 126 Fan chassis mounting holes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247Figure 127

280 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.0a Push on the power supply module until the face of the module is flush with the casing. Y

Chapter 9 Replace or Upgrade a Power Supply 281Installation and Maintenance GuideIf you are replacing a single, faulty power supply module, the Busine

282 Chapter 9 Replace or Upgrade a Power Supply P0609323 2.0Note: If you are installing the redundant power supply for the first time, remove both pow

283Installation and Maintenance GuideChapter 10Replace Data Cards and Processing HardwareThis chapter describes how to replace data card and processin

284 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.0Use the procedures in this section to perform the following:• “Remove the WA

Chapter 10 Replace Data Cards and Processing Hardware 285Installation and Maintenance GuideFigure 163 Card replacement overviewRemove the WAN ca

286 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.05 Remove the platform base chassis top cover. Refer to “Remove the platform

Chapter 10 Replace Data Cards and Processing Hardware 287Installation and Maintenance GuideInstall the WAN cardUse this procedure to install a rep

288 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.08 Partially insert the base function tray in the platform base chassis (see

Chapter 10 Replace Data Cards and Processing Hardware 289Installation and Maintenance GuideInitialize a new WAN cardUse this procedure to configur

29Installation and Maintenance GuideFigure 168 Initialize menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

290 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.0Figure 166 Configuration main menuFigure 167 Platform initialization men

Chapter 10 Replace Data Cards and Processing Hardware 291Installation and Maintenance GuideFigure 168 Initialize menu7 Select option 1 - Initial

292 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.0Remove the media services card (MSC)Use this procedure to remove the media s

Chapter 10 Replace Data Cards and Processing Hardware 293Installation and Maintenance Guide12 Remove the PCI cover plate from the base function tr

294 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.0Install the media services card (MSC)Use this procedure to install the media

Chapter 10 Replace Data Cards and Processing Hardware 295Installation and Maintenance Guide14 Restore the Business Communications Manager to opera

296 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.019 Select option 1 - Platform Initialization Menu from the configuration mai

Chapter 10 Replace Data Cards and Processing Hardware 297Installation and Maintenance Guide21 From the list of core software options in the MSC up

298 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.010 Remove the base function tray bezel. See “Remove the base function tray b

Chapter 10 Replace Data Cards and Processing Hardware 299Installation and Maintenance GuideFigure 174 Modem card20 Unfasten the modem RJ11 inter

3Installation and Maintenance GuideEnhanced 911 Configuration Radio-frequency Interference Caution: Only qualified persons should service the system.

30 P0609323 2.0Figure 211 Music on hold jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368Fig

300 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.0Install the modem cardUse this procedure to install a modem card in a base f

Chapter 10 Replace Data Cards and Processing Hardware 301Installation and Maintenance GuideFigure 175 Modem port label7 If applicable, install t

302 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.013 Install the MSC in the correct PCI riser card connector. See “Install the

Chapter 10 Replace Data Cards and Processing Hardware 303Installation and Maintenance GuideReplace the Processor Expansion Card (PEC)This section

304 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.0Remove the processor expansion card (PEC)Use this procedure to remove PECs f

Chapter 10 Replace Data Cards and Processing Hardware 305Installation and Maintenance GuideFigure 178 Remove the processor expansion card (PEC I

306 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.0Install a processor expansion card (PEC)When you replace or add PECs, ensure

Chapter 10 Replace Data Cards and Processing Hardware 307Installation and Maintenance GuideFigure 179 Insert the processor expansion card (PEC I

308 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.0Replace MemoryThis section describes how to remove and install the random ac

Chapter 10 Replace Data Cards and Processing Hardware 309Installation and Maintenance Guide1 If you still have access to the Unified Manager, shut

31Installation and Maintenance GuideTablesTable 1 Interface harmonized standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

310 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.0Figure 181 Remove and replace the dual in-line memory module15 This proced

Chapter 10 Replace Data Cards and Processing Hardware 311Installation and Maintenance Guide5 Install the WAN card (if applicable). See “Install th

312 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.0Replace the Clock/Calendar BatteryThis section describes how to remove and i

Chapter 10 Replace Data Cards and Processing Hardware 313Installation and Maintenance GuideRemove the clock/calendar batteryUse this procedure to

314 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.0Figure 183 Removing the clock/calendar battery13 This procedure is complet

Chapter 10 Replace Data Cards and Processing Hardware 315Installation and Maintenance Guide8 Position the PCI cover plate on the front of the base

316 Chapter 10 Replace Data Cards and Processing Hardware P0609323 2.0

317Installation and Maintenance GuideChapter 11Install Telephones and PeripheralsThis chapter describes how to install telephones and peripherals and

318 Chapter 11 Install Telephones and Peripherals P0609323 2.0Analog terminal adapterThe Analog Terminal Adapter 2 (ATA 2) connects a standard analog

Chapter 11 Install Telephones and Peripherals 319Installation and Maintenance GuideTelephone port and DN cross-referenceThe media bay module that anal

32 P0609323 2.0Table 40 All station modules set for double density . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172Table 41 Two doub

320 Chapter 11 Install Telephones and Peripherals P0609323 2.0Pins Port*DS 30 bus 02 DNsDS 30 bus 03 DNsDS 30 bus 04 DNsDS 30 bus 05 DNsDS 30 bus 06 D

Chapter 11 Install Telephones and Peripherals 321Installation and Maintenance GuideEmergency Telephone InstallationYou can use the emergency telephone

322 Chapter 11 Install Telephones and Peripherals P0609323 2.01 Connect a single line analog telephone to the auxiliary port on the CTM.2 Connect an a

Chapter 11 Install Telephones and Peripherals 323Installation and Maintenance GuideCompanion sets default to DNs in the 565 to 596 DN range and use th

324 Chapter 11 Install Telephones and Peripherals P0609323 2.0T7406 cordless systemsThe T7406 cordless system consists of a base station that connects

325Installation and Maintenance GuideChapter 12Install Companion or DECT SystemsThis chapter describes the two radio-based systems that can be added t

326 Chapter 12 Install Companion or DECT Systems P0609323 2.0Figure 184 Overview of installing a Companion systemCompanion componentsBusiness Commun

Chapter 12 Install Companion or DECT Systems 327Installation and Maintenance GuideCompanion wireless handsets — Business Communications Manager suppor

328 Chapter 12 Install Companion or DECT Systems P0609323 2.0Figure 185 RPI unit There are two versions of the RPI unit: • The RPI-8 BIX UL supports

Chapter 12 Install Companion or DECT Systems 329Installation and Maintenance GuideMount the RPI unitUse the following guidelines to mount the RPI unit

33Installation and Maintenance GuidePrefaceThis guide describes how to install, initialize, and maintain the hardware for the Business Communications

330 Chapter 12 Install Companion or DECT Systems P0609323 2.02 Open the cover with a screwdriver. Push the screwdriver in, and then down, to release t

Chapter 12 Install Companion or DECT Systems 331Installation and Maintenance Guide5 Feed the power cord through the bottom of the RPI and route it thr

332 Chapter 12 Install Companion or DECT Systems P0609323 2.0RPI wiring and connectionsThe maximum two-way DC loop resistance for power pairs, includi

Chapter 12 Install Companion or DECT Systems 333Installation and Maintenance GuideRPI output connectionsFeed the output pairs in through the bottom of

334 Chapter 12 Install Companion or DECT Systems P0609323 2.0Figure 191 Input connector pinoutTable 55 Input wiring Connector Pin Signal Output c

Chapter 12 Install Companion or DECT Systems 335Installation and Maintenance GuideRPI-8 BIX wiring chartTable 56 lists the wiring chart for the RPI-8

336 Chapter 12 Install Companion or DECT Systems P0609323 2.0RPI-8 BIX wiring chartTable 57 lists the wiring chart for the RPI-16 BIX.41OBIX6BS6-PWR Y

Chapter 12 Install Companion or DECT Systems 337Installation and Maintenance Guide32OBIX11BS11-PWR Red-Orange7 Orange-Red33 TCM Red-Green8 Green-Red34

338 Chapter 12 Install Companion or DECT Systems P0609323 2.0Install a Companion base stationBefore you install wireless equipment, ensure that a site

Chapter 12 Install Companion or DECT Systems 339Installation and Maintenance GuideAttach a Companion Base Station to a wall or ceilingInstall base sta

34 PrefaceP0609323 2.0Figure 1 Acrobat Reader display setup selectionsSymbols used in this guideThis guide uses the following symbols to draw you

340 Chapter 12 Install Companion or DECT Systems P0609323 2.0The polarity of the TCM connections is not important. If you connect the two power pairs

Chapter 12 Install Companion or DECT Systems 341Installation and Maintenance GuideCompanion set registrationTo use Companion portable telephones, you

342 Chapter 12 Install Companion or DECT Systems P0609323 2.0Install an external antenna and lightning surge protectionYou can use external antennas t

Chapter 12 Install Companion or DECT Systems 343Installation and Maintenance GuideInstall an outdoor antenna (USA)Use the procedure in this section to

344 Chapter 12 Install Companion or DECT Systems P0609323 2.0Figure 195 Antenna with antenna bracket (USA) 6 Feed the coaxial cable through the wall

Chapter 12 Install Companion or DECT Systems 345Installation and Maintenance GuideFigure 196 Lightning surge protector and bracket (USA) 4 This proc

346 Chapter 12 Install Companion or DECT Systems P0609323 2.0Install an antenna (Canada)There are three types of external antennas available in Canada

Chapter 12 Install Companion or DECT Systems 347Installation and Maintenance GuideInstalling an Indoor Directional AntennaThe indoor directional anten

348 Chapter 12 Install Companion or DECT Systems P0609323 2.0Install an indoor omnidirectional antenna (Canada)Use the procedure in this section to in

Chapter 12 Install Companion or DECT Systems 349Installation and Maintenance GuideInstall an outdoor omnidirectional antenna (Canada)Use the procedure

Preface 35Installation and Maintenance GuideText conventionsThis guide uses the following text conventions:AcronymsThis guide uses the following ac

350 Chapter 12 Install Companion or DECT Systems P0609323 2.01 Screw the antenna mounting plate vertically to the exterior wall of the building with l

Chapter 12 Install Companion or DECT Systems 351Installation and Maintenance GuideInstall a lightning surge protector (Canada)Use the procedure in thi

352 Chapter 12 Install Companion or DECT Systems P0609323 2.04 Route and connect the coaxial cable from the surge protector to the appropriate base st

Chapter 12 Install Companion or DECT Systems 353Installation and Maintenance GuideFigure 201 R451 connectors on the DECT media bay module7-37-27-17-

354 Chapter 12 Install Companion or DECT Systems P0609323 2.0

355Installation and Maintenance GuideChapter 13Install Analog Terminal Adapters (ATA)This chapter provides installation instructions for the Analog Te

356 Chapter 13 Install Analog Terminal Adapters (ATA) P0609323 2.0Operating requirementsThe following are requirements for operating other analog

Chapter 13 Install Analog Terminal Adapters (ATA) 357Installation and Maintenance GuideFigure 202 Insertion Loss from the CO to the analog telep

358 Chapter 13 Install Analog Terminal Adapters (ATA) P0609323 2.05 Measure the 1 kHz tone at the far end of the analog port, which is where the a

Chapter 13 Install Analog Terminal Adapters (ATA) 359Installation and Maintenance GuideConnect the ATA 2After you have determined that the proper

36 PrefaceP0609323 2.0CSMA/CD Carrier sense multiple access/collision detectCSU Channel service unitCTM Calling line trunk moduleDECT Digital enhan

360 Chapter 13 Install Analog Terminal Adapters (ATA) P0609323 2.0Use this procedure to connect the cable.1 Connect one end of a line cord to the

Chapter 13 Install Analog Terminal Adapters (ATA) 361Installation and Maintenance Guide3 Screw two 4 mm (#8) screws into the wall, 130 mm (5 1/4 i

362 Chapter 13 Install Analog Terminal Adapters (ATA) P0609323 2.07 This procedure is complete.Configure the ATA 2Use this procedure to configure

Chapter 13 Install Analog Terminal Adapters (ATA) 363Installation and Maintenance GuideATA 2 Data CommunicationThe ATA 2 connects a standard analo

364 Chapter 13 Install Analog Terminal Adapters (ATA) P0609323 2.0Install a Data Communication DeviceUse this procedure to install an ATA 2 to a d

365Installation and Maintenance GuideChapter 14Install Optional Telephony EquipmentUse the procedures described in this chapter to connect the optiona

366 Chapter 14 Install Optional Telephony Equipment P0609323 2.0Figure 208 Auxiliary ringer jackActivate auxiliary ringer programmingYou can act

Chapter 14 Install Optional Telephony Equipment 367Installation and Maintenance Guide1 Connect the paging system audio input to the Page output on

368 Chapter 14 Install Optional Telephony Equipment P0609323 2.0Connect an external music sourceUse this procedure to connect the external music s

369Installation and Maintenance GuideChapter 15System Monitoring and TroubleshootingThis chapter describes monitoring and troubleshooting options to d

Preface 37Installation and Maintenance GuideRelated publicationsThe following documents provide further information about the Business Communicatio

370 Chapter 15 System Monitoring and Troubleshooting P0609323 2.0System Status Display LEDsThe LEDs on the Business Communications Manager base fu

Chapter 15 System Monitoring and Troubleshooting 371Installation and Maintenance GuideFigure 213 LED locations on the face of the base function

372 Chapter 15 System Monitoring and Troubleshooting P0609323 2.0Power status (LED 1)Indicates the status of all power components. Green indicates

Chapter 15 System Monitoring and Troubleshooting 373Installation and Maintenance GuidePCI devices (LEDs 4-8)LEDs 4-8 monitor the peripheral compon

374 Chapter 15 System Monitoring and Troubleshooting P0609323 2.0Figure 214 System Status Monitor LED Settings recordTable 63 lists the values o

Chapter 15 System Monitoring and Troubleshooting 375Installation and Maintenance GuideUse the system status monitor from the Unified Manager to de

376 Chapter 15 System Monitoring and Troubleshooting P0609323 2.0The RAID LEDs indicate monitoring of the following:• Primary master hard disk act

Chapter 15 System Monitoring and Troubleshooting 377Installation and Maintenance Guide2 Examine the mirror mode status LED on the BCM400 advanced

378 Chapter 15 System Monitoring and Troubleshooting P0609323 2.0• If the Power LED lights, but the Status light does not light, or continues to b

Chapter 15 System Monitoring and Troubleshooting 379Installation and Maintenance Guide• monitor RAID card operational status• monitor disk operati

38 PrefaceP0609323 2.0How to Get HelpYour local distributor provides technical support for your Business Communications Manager system or has acces

380 Chapter 15 System Monitoring and Troubleshooting P0609323 2.0Figure 217 Disk mirror settings screen5 Power recycle the Business Communicatio

Chapter 15 System Monitoring and Troubleshooting 381Installation and Maintenance GuideMonitor RAID disk mirror operational status through the Unif

382 Chapter 15 System Monitoring and Troubleshooting P0609323 2.04 Confirm that the status for the disk mirroring activity is correct (see status

Chapter 15 System Monitoring and Troubleshooting 383Installation and Maintenance GuideFigure 219 View status report screen4 Confirm that the pri

384 Chapter 15 System Monitoring and Troubleshooting P0609323 2.0Monitor disk mirroring progress in tandem with the RAID LED status indicators. 1

Chapter 15 System Monitoring and Troubleshooting 385Installation and Maintenance GuideAccess disk mirroring through PuTTy or TelnetUse the procedu

386 Chapter 15 System Monitoring and Troubleshooting P0609323 2.0Figure 221 Main Menu screen11 Select option 6: System Status Monitor from the m

Chapter 15 System Monitoring and Troubleshooting 387Installation and Maintenance GuideFigure 222 System status monitor screen12 Select option 3:

388 Chapter 15 System Monitoring and Troubleshooting P0609323 2.0Review or change disk mirror operation mode through PuTTY or TelnetUse this proce

Chapter 15 System Monitoring and Troubleshooting 389Installation and Maintenance GuideChange beep timing through PuTTy or TelnetUse this procedure

39Installation and Maintenance GuideChapter 1Introduction to the Business Communications Manager Platform HardwareThe Nortel Networks Business Communi

390 Chapter 15 System Monitoring and Troubleshooting P0609323 2.0Change buzzer mode through PuTTy or TelnetUse this procedure to review or change

Chapter 15 System Monitoring and Troubleshooting 391Installation and Maintenance Guide2 Select option 4: UDMA mode from the Mirror disk menu scree

392 Chapter 15 System Monitoring and Troubleshooting P0609323 2.0Figure 228 Duplidisk status screen3 This procedure is complete.If Perform the a

Chapter 15 System Monitoring and Troubleshooting 393Installation and Maintenance GuideReview mirror drive status using PuTTy or TelnetUse this pro

394 Chapter 15 System Monitoring and Troubleshooting P0609323 2.04 This procedure is complete.Reset to default disk mirror settings using PuTTy or

Chapter 15 System Monitoring and Troubleshooting 395Installation and Maintenance GuideBusiness Communications Manager does not FunctionThe Busines

396 Chapter 15 System Monitoring and Troubleshooting P0609323 2.0Check the ATA 2 wiringCheck the following connections:1 ATA 2 to the terminal. Th

397Installation and Maintenance GuideAppendix ASystem Region AttributesThis section provides describes some of the differences in the system defaults.

398 System Region AttributesP0609323 2.0Regional core softwareEach region setting requires a specific core software load to perform correctly. Ta

System Region Attributes 399Installation and Maintenance GuideTable 66 shows the language support for South American and Central American countri

4P0609323 2.0Telecommunication RegistrationBusiness Communications Manager equipment meets all applicable requirements of both Industry Canada CS-03 a

40 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0The Business Communications Manager requires versio

400 System Region AttributesP0609323 2.0Regional companding lawTable 67 shows the companding (compression and expansion) law used for each region

System Region Attributes 401Installation and Maintenance GuideRegional media bay module availabilitySome of the media bay modules are customized

402 System Region AttributesP0609323 2.0Regional FEM-trunk module combinationsTrunk Modules may be connected to the Business Communications Manag

System Region Attributes 403Installation and Maintenance GuideRegional PRI line protocol supportTable 71 shows the PRI line protocol support by r

404 System Region AttributesP0609323 2.0ISDN Line ServicesTable 72 shows the ISDN private network services that are supported by the Business Com

System Region Attributes 405Installation and Maintenance GuideDefine Time Zones by Country and LanguageTime zones are based on the actual time zo

406 System Region AttributesP0609323 2.0System DefaultsTable 75 compares the system defaults for the North American, Global and UK regions. In ad

System Region Attributes 407Installation and Maintenance GuideService 4 start 00:00 end 00:00start 00:00 end 00:00start 00:00 end 00:00Service 5

408 System Region AttributesP0609323 2.0Dialing plan defaultsSome profiles have default restriction dialing filters. The table below lists the fi

System Region Attributes 409Installation and Maintenance GuideAustralia 1 0/013 1/13, 18005 00 1/13, 11, 18006 *Table 76 Default dialing restri

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 41Installation and Maintenance GuideTable 3 Chassis field replac

410 System Region AttributesP0609323 2.0BRI and PRI line typesTable 77 provides a description of the types of lines that BRI and PRI trunks can p

System Region Attributes 411Installation and Maintenance GuideDASS2 (British) Trunk provides multi-line IDA interconnection to the British Teleco

412 System Region AttributesP0609323 2.0CallPilot regionsThe CallPilot portion of the Business Communications Manager application also has a regi

System Region Attributes 413Installation and Maintenance GuideThe following table lists the feature default settings that differ among the CallPi

414 System Region AttributesP0609323 2.0

415Installation and Maintenance GuideAppendix BSystem OptionsThe Business Communications Manager system provides a number of software applications tha

416 System Options P0609323 2.0• Call Center Set Up and Operation Guide— Nortel Networks Call Center (requires keycode)— this Automatic Call Dist

System Options 417Installation and Maintenance Guide• CallPilot Desktop Messaging Software Install and Maintenance GuideDesktop Message Networkin

418 System Options P0609323 2.0• Interactive Voice Response Installation and Configuration GuideInteractive Voice Response is an automated teleph

System Options 419Installation and Maintenance Guide• Policy Management — Business Communications Manager allows you to implement classes of serv

42 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Table 6 Cooling fan field replaceable unitsCompon

420 System Options P0609323 2.0

421Installation and Maintenance GuideGlossaryaccess codeA unique digit or digits entered by the user to access some telephony features such as Line po

422 GlossaryP0609323 2.0background musicA feature that plays music from the speaker of your telephone. Background Music is available when you attac

Glossary 423Installation and Maintenance Guidecall logAn incoming call log accessed through the set that displays the following information for eve

424 GlossaryP0609323 2.0Companion WirelessThe name for the communication systems which use radio technology to transmit and receive signals between

Glossary 425Installation and Maintenance Guidedisconnect supervisionA feature that enables the system to detect if an external caller hangs up. Ena

426 GlossaryP0609323 2.0external lineA line assigned to a telephone that allows calls to the PSTN.external pagingA feature that allows voice announ

Glossary 427Installation and Maintenance GuideHandsfree (HF) AnswerbackThis feature automatically turns on the microphone at a telephone that recei

428 GlossaryP0609323 2.0Internet Protocol (IP)The protocol that supports data being sent from one computer to another through an interconnection (i

Glossary 429Installation and Maintenance GuideLinkIf the Business Communications Manager system is connected to a Private Branch Exchange (PBX), th

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 43Installation and Maintenance GuideBCM200 Platform Base HardwareT

430 GlossaryP0609323 2.0network deviceA network device is a hardware entity characterized by its use as a communications component within a network

Glossary 431Installation and Maintenance GuidePersonal Speed DialTwo-digit codes (71-94) that can be programmed on the set to dial external telepho

432 GlossaryP0609323 2.0pulse/tone dialingPulse is the traditional method of dialing used by rotary-dial or push-button analog telephones. Tone dia

Glossary 433Installation and Maintenance GuideRoutingThe path a message takes from its origin to its destination on a network or the Internet.Seria

434 GlossaryP0609323 2.0Target linesLines used only to answer incoming calls. A target line routes a call according to digits it receives from an i

Glossary 435Installation and Maintenance GuideVoice Message CenterIf you have subscribed to Call Display services, you can receive visual Voice Mes

436 GlossaryP0609323 2.0

Installation and Maintenance Guide437IndexNumerics2/6 channel split 1224X16combination module, station component 82DIP switch settings 127, 133, 134,

438 IndexP0609323 2.0DECT module settings 149DIP switch settings 133, 134, 138line types 410network standards 5BRIM S/T 79BS-1 download 341bus numb

Index 439Installation and Maintenance GuideconnectingWAN card 182conventions, text 35copyright, music source 6cordlessT7406 92cordless handsets 149

44 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Rack mount brackets allow you to install the chassi

440 IndexP0609323 2.0DSM 16, description, see also DSM 87DTMdescription 77DIP switch settings 133, 134, 136network standards 5North American PRI se

Index 441Installation and Maintenance Guidehearing aid compatible 5, 8hotels, LAN CTE applicationIi2001installing 322i2002installing 322i2004instal

442 IndexP0609323 2.0MCDNnetworking 415Q.SIG voice networking 415media bay modules4X16 settings 141ASM DIP switch settings (upgraded 2.5 system) 14

Index 443Installation and Maintenance GuidePersonal Call Manager 417plug-top power supply on base station 340polarity, TCM connections 339portable

444 IndexP0609323 2.0requirements 328RPI-16 BIX UL 328RPI-16 BIX wiring chart 336RPI-8 BIX UL 328RPI-8 BIX wiring chart 335turn off before connecti

Index 445Installation and Maintenance Guiderules for assigning 127TSPoverview 417see LAN CTEtwo-line displayT7316 91UUnified Managerkeycodes 191uni

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 45Installation and Maintenance GuideBCM400 Platform Base HardwareT

46 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Figure 5 BCM400 platform base chassis and primary

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 47Installation and Maintenance GuideFigure 6 BCM400 platform bas

48 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0BCM400 platform redundant feature option (RFO) conf

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 49Installation and Maintenance GuideBCM400 advanced function tray

5Installation and Maintenance GuideNetwork ConnectionCanada and USHearing Aid CompatibilityBusiness Communications Manager telephones are hearing-aid

50 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0BCM400 advanced function tray RAID status LEDsThree

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 51Installation and Maintenance GuideThe MBMs slide into the MBM ba

52 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0The MBM backplane provides the MBM component interf

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 53Installation and Maintenance GuideBase Function Tray Component H

54 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Base function tray chassisThe base function tray in

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 55Installation and Maintenance GuideFigure 16 Base function tray

56 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Figure 17 Business communication manager base fun

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 57Installation and Maintenance GuideFigure 18 BCM200 media servi

58 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0The MSC faceplate offers the following optional con

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 59Installation and Maintenance GuideFor more details about decidin

6P0609323 2.0Use of a Music SourceIn accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and

60 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Figure 20 Main card connectorsPCI Riser card conn

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 61Installation and Maintenance GuideMain card connectionsThe main

62 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Figure 22 PCI Riser cardFigure 23 PCI Riser car

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 63Installation and Maintenance GuideThe dual V.35 WAN card version

64 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Modem cardModem card (Standard on North American sy

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 65Installation and Maintenance GuideFigure 28 I/O interface card

66 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Platform Power SupplyThe BCM200 and BCM400 (STD) ba

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 67Installation and Maintenance GuideBCM400 redundant power supplyT

68 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Hard DiskThe BCM200 and BCM400 standard configurati

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 69Installation and Maintenance GuideRAID upgrade kitThe BCM200, BC

7Installation and Maintenance Guiderequest the user to disconnect the equipment. Users should ensure for their own protection that the electrical grou

70 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Cooling Fan The BCM200/400 standard platforms has a

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 71Installation and Maintenance Guide• MSC: The media services card

72 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Refer to Chapter 4, “Install, Remove, or Replace th

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 73Installation and Maintenance GuideMedia bay modules (MBMs)The MB

74 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Media bay module LED indicatorsFigure 38 shows the

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 75Installation and Maintenance GuideMedia bay module dip switchesT

76 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Trunk Media Bay ModulesYou install the trunk media

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 77Installation and Maintenance GuideDigital trunk media bay module

78 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Caller ID trunk media bay module (North American sy

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 79Installation and Maintenance GuideFigure 42 CTM4 and CTM8 modu

8P0609323 2.0• If the terminal equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discont

80 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Global Analog Trunk Module (GATM)The Global Analog

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 81Installation and Maintenance GuideStation Media Bay ModulesInsta

82 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0• Digital Station media bay module (DSM 32+) suppor

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 83Installation and Maintenance GuideFigure 46 shows a diagram of t

84 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Figure 47 shows a diagram of the ASM 8. The ASM 8 h

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 85Installation and Maintenance GuideTable 12 ASM 8 and ASM 8+ an

86 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Specialized media bay modulesThis section describes

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 87Installation and Maintenance GuideDigital enhanced cordless tele

88 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Figure 48 DECT module faceplate LEDs and connecto

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 89Installation and Maintenance GuideFiber expansion media bay modu

9Installation and Maintenance GuideEMI/EMC (FCC Part 15) • Reorient or relocate the receiving antenna. • Increase the separation between the equipment

90 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Figure 50 Digital drop and insert (DDIM) faceplat

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 91Installation and Maintenance GuideTelephones and adaptersThe fol

92 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0i2004 IP telephone — connects through an internet l

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 93Installation and Maintenance GuidePortable systemsThe following

94 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0DECT System ComponentsThe DECT system allows the us

Chapter 1 Introduction to the Business Communications Manager Platform Hardware 95Installation and Maintenance Guide• Handset administration: a Bu

96 Chapter 1 Introduction to the Business Communications Manager Platform Hardware P0609323 2.0Business Communications Manager Expansion UnitThe B

97Installation and Maintenance GuideChapter 2Auxilliary Requirements and Installation Process OverviewThis chapter provides a description of the prere

98 Chapter 2 Auxilliary Requirements and Installation Process Overview P0609323 2.0Computer PrerequisitesThis section contains information on works

Chapter 2 Auxilliary Requirements and Installation Process Overview 99Installation and Maintenance GuidePreloading Java Class files on your workstatio