Avaya Call Center Reporting Uživatelská příručka stáhnout pdf (Strana 13)

Installation 9

Issue 1 (1) Upgrading from Call Center Reporting to Reporting for Call Center

4. Check that TCP/IP appears on the list of installed network components. If TCP/IP is not on

the list, click Add to install this protocol using the Windows installation instructions, or refer

to your network administrator.

Installing Nortel Networks Reporting for Call Center

Exit any Windows programs that are running.

Start your internet Browser (such as Internet Explorer or Netscape), and use it to connect to Port

6800 on the Business Communications Manager. Do this by entering into the browser Address

Bar the IP Address of the Business Communications Manager and the Port number, in the

following format: http://10.10.10.1:6800. (Remember to substitute the IP Address of your

Business Communications Manager for the 10.10.10.1 shown in the example above.)

Nortel Networks Unified Manager page will appear in the browser.

Click on the Install Clients link.

The Install Clients page will appear in the browser.

Click on the Nortel Networks Reporting for Call Center link. Information on the Nortel

Networks Reporting for Call Center application will appear in the browser window. (You may

need to scroll down through the page to see the button which install the application.)

Click on the Nortel Networks Reporting for Call Center button.

A dialog will appear from which you can select to either Run this program from its current

location or Save this program to disk. The default option is Save this program to disk. Click

on OK.

The following dialog box will appear. Please wait.

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Avaya Call Center Reporting Uživatelská příručka Strana 13