Avaya BCM50 Uživatelská příručka

BCM50 3.0Business Communications ManagerDocument Status: StandardDocument Number: NN40020-401Document Version: 02.05Part Code: N0107119Date: October 2

10 Chapter 2 Pre upgrade activitiesNN40020-401• Perform a backup of your BCM50 system: Current settings are lost if a system failure occurs during the

Chapter 2 Pre upgrade activities 11Upgrade GuideIf you are upgrading an SRG system, the keycode must include the SRG feature in addition to the upgrad

12 Chapter 2 Pre upgrade activitiesNN40020-401• Verify management computer requirements: Ensure that your management computer meets the following hard

13Upgrade GuideChapter 3Upgrading to BCM50 3.0 and SRG50 3.0This section describes the steps to upgrade a BCM50 1.0 or BCM50 2.0 system to BCM50 3.0 a

14 Chapter 3 Upgrading to BCM50 3.0 and SRG50 3.0NN40020-401If you encounter problems during the upgrade, see Troubleshooting on page 31. If the upgra

Chapter 3 Upgrading to BCM50 3.0 and SRG50 3.0 15Upgrade GuideFor more information about scheduling upgrades, see the Administration Guide or the onli

16 Chapter 3 Upgrading to BCM50 3.0 and SRG50 3.0NN40020-4013 Verify that the system time zone is set to the correct time zone for your region. Make s

Chapter 3 Upgrading to BCM50 3.0 and SRG50 3.0 17Upgrade GuideApplying the keycode fileAfter performing the first step of the upgrade, you must apply

18 Chapter 3 Upgrading to BCM50 3.0 and SRG50 3.0NN40020-401Performing the second step of the upgrade The second step of the upgrade contains the BCM5

Chapter 3 Upgrading to BCM50 3.0 and SRG50 3.0 19Upgrade GuideTo perform the fourth step of the upgrade, follow the procedure “Performing the steps of

Copyright © 2007–2008 Nortel NetworksAll rights reserved.The information in this document is subject to change without notice. The statements, configu

20 Chapter 3 Upgrading to BCM50 3.0 and SRG50 3.0NN40020-401Performing the steps of the upgradeYou can perform the four steps of the upgrade in the sa

Chapter 3 Upgrading to BCM50 3.0 and SRG50 3.0 21Upgrade GuideFigure 3 Get New Updates dialog box4 From the Retrieve from list, select the location

22 Chapter 3 Upgrading to BCM50 3.0 and SRG50 3.0NN40020-401• Directory—enter the network folder resource name.For steps 2, 3, and 4 you require the f

Chapter 3 Upgrading to BCM50 3.0 and SRG50 3.0 23Upgrade GuideFigure 4 Find Software Updates window7 To view details about the update, click Show De

24 Chapter 3 Upgrading to BCM50 3.0 and SRG50 3.0NN40020-40111 Click Ok.12 Click Configuration > System > Identification.13 Change the System Na

25Upgrade GuideChapter 4Post upgrade activitiesThe following section contains activities that you must perform after the upgrade is complete. You may

26 Chapter 4 Post upgrade activitiesNN40020-401• Verify your scheduled tasks: Most of the scheduled tasks for your BCM50 system are preserved during t

Chapter 4 Post upgrade activities 27Upgrade Guide3 Click OK.The Welcome to BCM Web page appears.4 From the Welcome to BCM Web page, click Administrato

28 Chapter 4 Post upgrade activitiesNN40020-4015 Click Get New Updates.6 From the Retrieve from list, select the location of the software update files

Chapter 4 Post upgrade activities 29Upgrade GuideA confirmation dialog box appears.11 Click Yes to apply the update.The system automatically applies t

Contents 3Upgrade GuideContentsHow to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Chapt

30 Chapter 4 Post upgrade activitiesNN40020-401

31Upgrade GuideAppendix ATroubleshootingThis chapter provides information about troubleshooting the BCM50 3.0 (or SRG50 3.0) upgrade process. If you a

32 Appendix A TroubleshootingNN40020-401If your BCM50 3.0 (or SRG50 3.0) system does not function properlyIf your BCM50 (or SRG50) system does not fun

Appendix A Troubleshooting 33Upgrade Guide

4 ContentsNN40020-401Appendix ATroubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Software

5Upgrade GuideHow to get helpThis section explains how to get help for Nortel products and services.Getting help from the Nortel Web siteThe best way

6 How to get helpNN40020-401

7Upgrade GuideChapter 1Getting startedUse this document to upgrade from:• Business Communications Manager 50 (BCM50) Release 1.0 software or BCM50 Rel

8 Chapter 1 Getting startedNN40020-401Using this upgrade guideThis section explains how to use the information in this guide. Pre upgradePerform the a

9Upgrade GuideChapter 2Pre upgrade activitiesBefore you attempt the upgrade, review the following pre upgrade activities to determine if your system i