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Message Forwarding Rule feature
The Message Forwarding Rule can be configured by the system administrator or by the
My CallPilot user. The Message Forwarding Rule feature enables you to automatically
forward some or all of your CallPilot messages to an address configured by the system
administrator. The user must enable the Message Forwarding Rule. If a message
cannot be delivered the Message Forwarding Rule is disabled. Once the user receives
notice of the undeliverable message, the Message Forwarding Rule, must again be
enabled.
Users receive messages forwarded to CallPilot accounts within their configured
CallPilot e-mail client. The forwarded message are accessible from the CallPilot
Telephone user interface or from the desktop.
Note: In order to enable or disable Message Forwarding Rule from the desktop client
interface you use your account information in the Address Book advanced section
and not an anonymous log on.
Note: If the Exchange 6.5 server is used for outgoing SMTP messages, messages
are not marked as Read when they are opened by the recipient because the Read
Receipt does not get sent back to CallPilot. You should either use Forwarded by
this Service option or turn off Mark original message as Read option when
configuring Message Forwarding Rules.
IMAP Clients
Users can access their IMAP client from a Windows, Macintosh or Linux computer. The
IMAP client can be used to access CallPilot messages directly by connecting to a
CallPilot server or to a third party e-mail server. Forwarded CallPilot messages are
displayed with e-mail icons, and the standard e-mail form associated with their e-mail
client are used to display the message. Windows and Macintosh 9.0, 9.1 users have
the option of installing the CallPilot player and receiving their messages in VBK format.
Note that not all e-mail servers support Read Receipt. Read Receipt is required to
support the "Mark original message as read when Forwarded message is opened by
recipient" selection. So, if the e-mail server does not support Read Receipt, then the
user should choose one of the other options to mark original message as read.
Note also that not all Linux fax viewing applications support viewing multiple pages.
Some popular programs that are pre-installed with Red Hat 9.0 that do not work include
"The Gimp", "gThumb", "Eye of Gnome", "GQView", and "Ghostview."
There are at least three relatively popular Linux utilities that do support viewing multi-
page faxes. They are:
mgetty-viewfax
Image Magick
The fax viewer component of KDE (aka "KFax")
For the Macintosh, the built in fax viewer for Mac 9.x can only display the first page of a
fax. The built in fax viewer for Mac X can display all pages of the fax.
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