
44 Chapter 3 Installing IP telephones
P0937663 03.1
Download firmware to a Nortel IP telephone
Firmware is the software stored in the telephone. When the Business Communications Manager is
upgraded with a new IP telephone firmware load, this firmware load will automatically be
downloaded into the IP telephones when they next connect to the Business Communications
Manager.
You can use the Force firmware download option under the Configuration menu (Nortel IP
Terminals) to force immediate download to a telephone. You would do this in situations where
you suspect that a particular telephone has corrupted firmware.
Follow these steps to force a firmware download to a telephone:
1 In the Unified Manager, open Services, IP Telephony, and click on Nortel IP Terminals.
The IP Terminal summary appears.
2 Click on the IP Terminal Status tab.
3 Select the IP telephone that you want to download firmware to.
4 Open the Configuration menu, or right-click anywhere on the listing for the terminal to bring
up the menu. Refer to Figure 8
Figure 8 Configuration menu
5 Select Force Firmware Download.
A dialog appears asking if you want to confirm that you want to proceed.
6 Click the Yes button.
The firmware download begins.
The system drops any active call on that telephone, and downloads a new firmware load into the
selected telephones. The telephones will be unusable until the download is completed and the
telephones have reset.
Note: In order not to saturate the IP network with download packets, the system will only
download up to five IP telephones at any given time. Telephones requiring download will
show a Unified Manager status of
Download Pending
, and the UNISTIM Terminal
Proxy Server (UTPS) will initiate download as resources become available.
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