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68 Chapter 5 Configuring VoIP trunks
P0937663 03.1
If you intend on using fallback to a PSTN line, set the QoS monitor to enabled. Otherwise, set
it to disabled. For information about enabling QoS, see Turning on QoS monitor on page
75.
9 Click Save.
Configuring PSTN fallback
By enabling PSTN fallback, you allow the system to check the availability of suitable bandwidth
for a VoIP call. Figure 22 shows how a fallback network would be set up between two sites.
Figure 22 PSTN fallback diagram
In a network configured for PSTN fallback, there are two connections between a Business
Communications Manager and a remote system.
One connection is a VoIP trunk connection through the internet.
The fallback line is a PSTN line, which can be the public lines or a dedicated T1, BRI, PRI or
analog line (E&M), to the other system.
When a user dials the destination code, the system checks first to see if the connection between the
two systems can support an appropriate level of QoS. If it can, the call proceeds as normal over the
VoIP trunk. If the minimum acceptable level of QoS is not met, the call is routed over the second
route, through the PSTN line.
Note: QoS monitor only works if the gateway on the far end has QoS enabled, as well.
Business
Business Communications
IP network
PSTN
Manager B
Communications
Manager A
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