Avaya Site Administration Reference
166
U
understanding 137, 141, 241, 265, 266
ACD 137
attendant consoles 82
button label templates 141
common DEFINITY errors 257
dial plan 59
Facility Busy Indication 265
Facility Test Calls 266
switches 241
trunks 98, 284
upgrading phones 79
users 67, 183, 232
adding to messaging 67, 183
adding to voice system 67, 183
too many logged in 232
using 27, 28, 31, 260
ACA to troubleshoot 260
alias 77
ARS to restrict outgoing calls 94
attendant reports 127
Avaya Site Administration History tab 28
Busy Verify to troubleshoot 260
CDR reports to detect problems 191
Connection Status tab 27
DEFINITY Report Scheduler 124
Facility Busy Indication to troubleshoot 260
features to troubleshoot 260
History tab 28
Processor Occupancy report 31
Security Violations Notification 192
Status pane 23
templates 71
trunk group reports 128
Trunk Identification to troubleshoot 260
V
VDN 117, 270
vectors 122
defined 117
deleting a step from 123
enhancing ACD with 138
examples 120, 133
inserting a step into 121
listing 235
printing 235
troubleshooting 124
writing 119
viewing 17, 23, 27, 28, 32, 33, 136, 144
alarm 238, 240
Avaya Site Administration History Log 28
button label text 144
cabinet 240
calls 130
changes to the system (history report) 241
connection properties 17
connection status 27
data 130
error logs 249
extensions 48, 239
history 241
hunt group reports 130, 131
message 74
phones 48, 239
ports 48
problems 238, 239
reports 130, 131, 238
schedule 124
security violations 192
status 23, 237, 238, 239, 240
switches 238, 239, 240
system capacity 33, 136
system operations 238
system's properties 17
trunk groups 48
trunks 48, 100
voice system hardware configuration 32
voice system 8, 35, 37, 57, 188
add ons 58
adding 8
administrators, assigning and changing 188
components 37, 57
components 37
components 57
deleting 14, 15
export data from 146
importing data into 153
voice systems 16, 96
changing data globally 96
hardware, viewing 32
renaming in Avaya Site Administration 16
time 30
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