Avaya BCM 2.5 Call Detail Recording System Uživatelská příručka stáhnout pdf (Strana 39)

Call Detail Recording System Administration Guide

Chapter 3

Call Detail Recording Reports

SL-1 reports

Use the SL-1 report when the you are supplying the output to legacy commercial accounting

package or equipment. SL-1 reports are in the form of one or two lines in ASCII characters.

This section describes the SL-1 reports and explains how to interpret them.

Report logs

Report logs reside in the Business Communications Manager Call Detail Recording LOG

directory. Use logs for call accounting processing and call activity review.

To download report logs:

1 From the Unified Manager login window, enter the user ID and password.

2 From the Tools menu, select Web Download.

3 From the Call Detail Recording section, click the log file.

4 Save the log file to the designated directory.

SL-1 report types

The Call Detail Recording supports two different SL-1 report types:

• SL-1 Standard report

• SL-1 CLID report

The SL-1 CLID format is similar to the SL-1 Standard format with the addition of CLID

information. For lines that do not support CLID or when the Business Communications Manager

server does not deliver CLID information, calls report in an SL-1 Standard report format.

SL-1 report field definitions

Table 7 and Table 8 show summaries of field definitions for SL-1 reports, line 1 and line 2. Refer to

“Field definitions for line 1” on page 39 and “Field definitions for line 2” on page 40.

Table 7 Field definitions for line 1

Column Name Format Definition

1 RecType Y report type

2 Blank Blank space

3-5 RecNo XXX report seq number

1 2 ... 34 35 36 37 38 39 40 41 42 43 44 ... 75 76

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Avaya BCM 2.5 Call Detail Recording System Uživatelská příručka Strana 39