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Chapter 12: CallPilot MWI configuration
This section describes the Call Pilot Message Waiting Indication (MWI) configuration for Avaya CS 1000
and Avaya CS 2100.
MWI for Avaya CS 1000
For CallPilot to send message waiting indicator (MWI) notifications to the mobile clients, you
must configure CallPilot with an alternate DN against the primary DN for the user. The alternate
DN must be equal to the UEXT target DN used to extend SIP calls to the mobile clients. The
format is:
<mobility prefix><Avaya 3100 MC - Client username>
Example: 888881234567
When CallPilot sends the Message Waiting Indicator (MWI) notification, the following series of
events occurs:
1. CallPilot sends the notification to the Avaya CS 1000.
2. The Avaya CS 1000 sends the notification (an unsolicited SIP message) to the SPS
and on to the Avaya 3100 Mobile Communicator Gateway.
3. The Avaya 3100 Mobile Communicator Gateway sends the MWI notification using
HTTP or HTTPS over the cellular data channel to the mobile client.
Important:
To support MWI for Avaya 3100 Mobile Communicator, you must enable the Premium
Service and NMS packages (175, 219). Refer to CallPilot documentation for details on when
these packages are required to be determined for your specific configuration.
Deployment Guide October 2010 127
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