Avaya Hardware Compression Net Modules in ASN Platforms Uživatelský manuál stáhnout pdf (Strana 17)

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Technical Support and Online Services

To ensure comprehensive network support to our customers and partners

worldwide, Bay Networks Customer Service has Technical Response Centers

in key locations around the globe:

• Billerica, Massachusetts

• Santa Clara, California

• Sydney, Australia

• Tokyo, Japan

• Valbonne, France

The Technical Response Centers are connected via a redundant Frame Relay

Network to a Common Problem Resolution system, enabling them to transmit and

share information, and to provide live, around-the-clock support 365 days a year.

Bay Networks Information Services complement the Bay Networks Service

program portfolio by giving customers and partners access to the most current

technical and support information through a choice of access/retrieval means.

These include the World Wide Web, CompuServe, Support Source CD, Customer

Support FTP, and InfoFACTS document fax service.

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Avaya Hardware Compression Net Modules in ASN Platforms Uživatelský manuál Strana 17