Avaya BCM 2.0 Programming Uživatelská příručka stáhnout pdf (Strana 143)

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Configuring Enterprise Edge Services 143

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide

Common Settings

Services share the settings for schedule names and schedule times.

1. Choose Services, Telephony Services, Scheduled Services, Common

settings.

Schedule names

The schedule name shows on the display of the control set when the schedule is

turned on. It identifies the active schedule.

2. Click on Schedule names. The Schedule name window appears.

3. Type a name of one to seven characters in the Name box.

Schedule times

Schedule start and stop times are set at times you are most likely to want each

service to be active.

4. Click on Schedule times.

5. Click on the day you want to program (for example, Monday).

6. Click on Schedules. The programming menu expands to display all the

schedules.

7. Click on the schedule you want program. The Day-Schedule window appears.

8. Type the start and stop times for each schedule, on each day.

Tips

The default names of the six possible schedules are only suggestions and may

be changed to any other name. A schedule name can be one to seven characters

long. It is recommended that you reserve certain schedules (4, 5, and 6)

exclusively for alternate call routing (Routing service).

Schedule Start time Stop time

Schedule 1: Night 23:00 07:00

Schedule 2: Evening 17:00 23:00

Schedule 3: Lunch 12:00 13:00

Schedule 4: Schedule 4 00:00 00:00

Schedule 5: Schedule 5 00:00 00:00

Schedule 6: Schedule 6 00:00 00:00

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