Avaya CallPilot Custom Call Routing BCM Rls 6.0 Uživatelský manuál

Procházejte online nebo si stáhněte Uživatelský manuál pro Software Avaya CallPilot Custom Call Routing BCM Rls 6.0. Avaya CallPilot Custom Call Routing BCM Rls 6.0 User's Manual Uživatelská příručka

  • Stažení
  • Přidat do mých příruček
  • Tisk

Shrnutí obsahu

Strany 1 - Task Based Guide

BCM Rls 6.0 CallPilot Custom Call Routing Task Based Guide

Strany 2 - All Rights Reserved

CallPilot Custom Call Routing 10 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 3

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 11 8. To access CallPilot Manager: Select the Configuration tab, open the Applicat

Strany 4 - Table of Contents

CallPilot Custom Call Routing 12 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 5

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 13 3. You will be presented with Administration Login screen. Enter the user

Strany 6 - Custom Call Routing

CallPilot Custom Call Routing 14 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 7 - Required Information

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 15 For example: “We’re pleased to announce the arrival of the new FaxEasy line of

Strany 8

CallPilot Custom Call Routing 16 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 9

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 17 To Create a Home Menu Node 1. Click the Custom Call Routing heading. The CCR Tr

Strany 10

CallPilot Custom Call Routing 18 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 11

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 19 5. The Voice Prompt screen appears. 6. In the Connect To box, type th

Strany 12

CallPilot Custom Call Routing 2 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 13

CallPilot Custom Call Routing 20 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 14 - CCR Tree Structure

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 21 17. The Home Menu node will now be displayed. You should now proceed to

Strany 15 - Transfer Node

CallPilot Custom Call Routing 22 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 16 - Configuring a CCR Tree

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 23 5. If you are: a. Creating a Home Information Node: i. Click the Change

Strany 17 - To Create a Home Menu Node

CallPilot Custom Call Routing 24 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 18

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 25 Outdial Method you may need to precede the telephone number with – fo

Strany 19

CallPilot Custom Call Routing 26 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 20

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 27 4. The new Transfer node appears on the CCR Tree Properties page. Click the

Strany 21

CallPilot Custom Call Routing 28 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 22

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 29 4. Click the Change link for the Information node. The CCR Information Node P

Strany 23

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 3 Downloading documents For the most current versions of documentation, see the Ava

Strany 24

CallPilot Custom Call Routing 30 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 25

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 31 6. In the Mailbox Number box type the mailbox number of the Subscribe

Strany 26 - Adding a Transfer Node

CallPilot Custom Call Routing 32 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 27

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 33 6. The CCR Park and Page Node Properties page appears. 7. In the Caption bo

Strany 28 - Adding an Information Node

CallPilot Custom Call Routing 34 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 29

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 35 1. Click the Auto-Attendant heading and click the Customized Digits link.

Strany 30 - Adding a Mailbox Node

CallPilot Custom Call Routing 36 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 31 - To Add a Park and Page Node

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 37 Adding a Sub-Menu Node Create a Menu node to organize choices for your callers,

Strany 32

CallPilot Custom Call Routing 38 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 33

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 39 7. You should then add in the nodes that are required from the sub menu. 8.

Strany 34 - Recording Customised Digits

CallPilot Custom Call Routing 4 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 35

CallPilot Custom Call Routing 40 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 36

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 41 Assigning a CCR Tree to an Auto-Attendant Table The CCR tree has to be assigned

Strany 37 - Adding a Sub-Menu Node

CallPilot Custom Call Routing 42 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 38

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 43 Making Changes to a CCR Tree If it is necessary to make changes to a CCR tree, y

Strany 39

CallPilot Custom Call Routing 44 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 40

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 45 Recording Prompts For best results, use a telephone that is attached to the same

Strany 41

CallPilot Custom Call Routing 46 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 42

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 47 Additional Information One Button Access to CCR Trees After you create a CCR Tre

Strany 43 - Making Changes to a CCR Tree

CallPilot Custom Call Routing 48 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 44

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 49 Note: The feature codes must not be the same as any other application. They must

Strany 45 - Recording Prompts

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 5 Avaya Documentation Links ... 51

Strany 46

CallPilot Custom Call Routing 50 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 47 - Additional Information

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 51 Avaya Documentation Links  CallPilot Manager Set Up and Operation guide  Cal

Strany 48

CallPilot Custom Call Routing 52 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 49

CallPilot Custom Call Routing 6 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 50

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 7 Flow Chart The following flow chart outlines the CCR Tree set up procedure. Req

Strany 51 - Avaya Documentation Links

CallPilot Custom Call Routing 8 NN40011-018 Issue 1.2 BCM Rls 6.0

Strany 52

CallPilot Custom Call Routing NN40011-018 Issue 1.2 BCM Rls 6.0 9 3. You will be presented with the Element Manager interface. 4. Open the Net

Komentáře k této Příručce

Žádné komentáře