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Strany 1 - IP Telephony Configuration

Part No. P0609327 02March 17, 2004Business Communications Manager 3.6IP Telephony Configuration Guide

Strany 2 - Trademarks

10 ContentsP0609327 02

Strany 3 - Contents

100 Chapter 5 Configuring local VoIP trunksP0609327 02

Strany 4 - Chapter 4

101IP Telephony Configuration GuideChapter 6Setting up VoIP trunks for outgoing callsThis section explains how to set up your system so that calls can

Strany 5 - Chapter 5

102 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02Figure 29 Internal call from Meridian 1 tandems to remote PSTN lineSince t

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Chapter 6 Setting up VoIP trunks for outgoing calls 103IP Telephony Configuration GuideConfiguring a remote gateway (H.323 trunks)This section e

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104 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02Figure 30 Remote gateway dialog box5 Use the information in the table belo

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Chapter 6 Setting up VoIP trunks for outgoing calls 105IP Telephony Configuration Guide6 Click the Save button.Receive Threshold 0.0 (bad) to 5.

Strany 9

106 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02Configuring remote endpoints (SIP trunks)This section explains how to config

Strany 10 - P0609327 02

Chapter 6 Setting up VoIP trunks for outgoing calls 107IP Telephony Configuration GuideOutgoing call configurationThis section explains how to s

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108 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02Configuring lines and creating line poolsTo set up the line configurations,

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Chapter 6 Setting up VoIP trunks for outgoing calls 109IP Telephony Configuration GuideConfiguring telephones to access the VoIP linesFor each t

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11IP Telephony Configuration GuideFiguresFigure 1 Network diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Strany 14

110 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02Figure 32 Calling into a remote node from a public locationCall processBas

Strany 15 - Symbols used in this guide

Chapter 6 Setting up VoIP trunks for outgoing calls 111IP Telephony Configuration Guide4 System B recognizes the code as its own, and uses a loc

Strany 16 - Text conventions

112 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02Setting up VoIP trunks for fallbackFallback is a feature that allows a call

Strany 17 - Acronyms

Chapter 6 Setting up VoIP trunks for outgoing calls 113IP Telephony Configuration GuideDescribing a fallback networkThe following figure shows h

Strany 18 - Related publications

114 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02Configuring routes for fallbackConfiguring routes allows you to set up acces

Strany 19 - How to get help

Chapter 6 Setting up VoIP trunks for outgoing calls 115IP Telephony Configuration GuideAdd the PSTN route to other system:1 Type a number betwee

Strany 20 - 20 Preface

116 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 023 In the External # field: leave this field blank.4 In the DN type box, choo

Strany 21 - Introduction

Chapter 6 Setting up VoIP trunks for outgoing calls 117IP Telephony Configuration GuideThe number you choose will also depend on the type of dia

Strany 22 - IP telephones and VoIP trunks

118 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02Normal. schedule for all fallback destination codes:Figure 37 Normal sched

Strany 23

Chapter 6 Setting up VoIP trunks for outgoing calls 119IP Telephony Configuration Guide4 Change the Overflow setting to Y.Activating the VoIP sc

Strany 24 - Figure 1 Network diagram

12 P0609327 02Figure 41 Fallback Metrics fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Figure 42

Strany 25 - Gatekeepers on the network

120 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02How fallback routing worksCDP network: User dials 82233 (remote system DN: 2

Strany 26 - IP network

Chapter 6 Setting up VoIP trunks for outgoing calls 121IP Telephony Configuration GuideFigure 39 Setting up routes and fallback for remote ext

Strany 27 - Key IP telephony concepts

122 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02Example: A private network configured for fallbackThis section walks through

Strany 28 - Jitter Buffer

Chapter 6 Setting up VoIP trunks for outgoing calls 123IP Telephony Configuration GuideThe systems already communicate through a PRI line, which

Strany 29 - QoS routing

124 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02Give all system telephones access to the VoIP line poolPool O Services, Tele

Strany 30

Chapter 6 Setting up VoIP trunks for outgoing calls 125IP Telephony Configuration GuideMaking calls through a private VoIP network gatewayFrom a

Strany 31 - Prerequisites checklist

126 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02In this case, the Santa Clara administrator wants to connect an i2004 phone

Strany 32 - Network devices

Chapter 6 Setting up VoIP trunks for outgoing calls 127IP Telephony Configuration GuideResetting the logWith PSTN Fallback metrics selected: On

Strany 33 - Resource assessment

128 Chapter 6 Setting up VoIP trunks for outgoing callsP0609327 02Note: For the QoS monitor and PSTN fallback to function, both Business Commu

Strany 34 - Keycodes

129IP Telephony Configuration GuideChapter 7Optional VoIP trunk configurationsThis section contains the procedures for configuring applications and fe

Strany 35 - Option Description

13IP Telephony Configuration GuideTablesTable 1 Network diagram prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Strany 36

130 Chapter 7 Optional VoIP trunk configurationsP0609327 02Follow these steps to add a port range:1 In Unified Manager, open Services, IP Tele

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Chapter 7 Optional VoIP trunk configurations 131IP Telephony Configuration Guide4 Click the Save button.The listing appears on the PortRanges sc

Strany 38

132 Chapter 7 Optional VoIP trunk configurationsP0609327 02Figure 45 Port ranges dialog box4 Enter the new port settings.5 Click the Save bu

Strany 39 - VoIP trunks

Chapter 7 Optional VoIP trunk configurations 133IP Telephony Configuration Guide• You can reserve multiple discontinuous ranges. Business Commun

Strany 40 - IP telephone records

134 Chapter 7 Optional VoIP trunk configurationsP0609327 02• M1-IPT does not support a RadVision gatekeeper. Keep this in mind if you have an

Strany 41 - Installing IP telephones

Chapter 7 Optional VoIP trunk configurations 135IP Telephony Configuration GuideGatekeeper support for interoperability:6 Create a service confi

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136 Chapter 7 Optional VoIP trunk configurationsP0609327 02Using CSE 1000 as a gatekeeperBoth the Business Communications Manager and the CSE

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Chapter 7 Optional VoIP trunk configurations 137IP Telephony Configuration GuideCSE 1000 configuration, adding an H.323 endpointIn the Gatekeepe

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138 Chapter 7 Optional VoIP trunk configurationsP0609327 026 Ensure that the following fields are set:7 Click Create.Committing Gatekeeper Con

Strany 45 - Choosing a codec

Chapter 7 Optional VoIP trunk configurations 139IP Telephony Configuration GuideConfiguring Codec CompatibilityThe default codec settings for a

Strany 46 - Using a 3-port switch

14P0609327 02Table 40 Bandwidth Requirements per Gateway port for Full-duplex links . . . . . . . . . . . 156Table 41 Link capacity example . . . .

Strany 47

140 Chapter 7 Optional VoIP trunk configurationsP0609327 027 Ensure the following fields are set:8 Click Submit.9 Click Transfer for the node

Strany 48 - Display buttons

Chapter 7 Optional VoIP trunk configurations 141IP Telephony Configuration GuideGatekeeper call scenariosThis section explains what must be set

Strany 49

142 Chapter 7 Optional VoIP trunk configurationsP0609327 02Faxing over VoIP linesYou can assign VoIP trunks to wired fax machines if you have

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Chapter 7 Optional VoIP trunk configurations 143IP Telephony Configuration Guide• The call duration can be increased by adding a timed pause to

Strany 51 - Troubleshooting IP telephones

144 Chapter 7 Optional VoIP trunk configurationsP0609327 024 Click anywhere off the IP trunking dialog to save the changes.Remote Capability M

Strany 52 - Operation issues

Chapter 7 Optional VoIP trunk configurations 145IP Telephony Configuration GuideConfiguring NetMeeting clientsNetMeeting is an application avail

Strany 53 - Configuring DHCP

146 Chapter 7 Optional VoIP trunk configurationsP0609327 02Figure 49 NetMeeting Advanced Calling Options4 Under Gateway settings, select the

Strany 54 - IP telephony DHCP notes

147IP Telephony Configuration GuideChapter 8Typical network applications using MCDNThis section explains several common installation scenarios and pro

Strany 55

148 Chapter 8 Typical network applications using MCDNP0609327 02Figure 50 M1 to Business Communications Manager network diagramTo set up thi

Strany 56 - Checking IP server status

Chapter 8 Typical network applications using MCDN 149IP Telephony Configuration GuideNetworking multiple Business Communications ManagersYou can

Strany 57 - Figure 7 IP Terminal status

15IP Telephony Configuration Guide PrefaceThis guide describes IP Telephony functionality for the Business Communications Manager system that is runni

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150 Chapter 8 Typical network applications using MCDNP0609327 02This system uses fallback to PSTN so calls can be routed across the PSTN conne

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Chapter 8 Typical network applications using MCDN 151IP Telephony Configuration GuideMulti-location chain with call centerYou can create a multi

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152 Chapter 8 Typical network applications using MCDNP0609327 02Business Communications Manager to remote IP telephonesYou can also set up a s

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153IP Telephony Configuration GuideAppendix AEfficient NetworkingThis section provides information about making your network run more efficiently.• “D

Strany 62 - Notes about Hot Desking

154 Efficient NetworkingP0609327 02organizations the thresholds can be lower than those used in this example. In the event of link failures,

Strany 63 - Customizing feature labels

Efficient Networking 155IP Telephony Configuration GuideThe peak bandwidth and average bandwidth requirements for a normal two-way call must ta

Strany 64

156 Efficient NetworkingP0609327 02With no silence suppression, both the transmit path and the receive path continuously transmit voice packe

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Efficient Networking 157IP Telephony Configuration GuideWith no silence suppression, both the transmit path and the receive path continuously t

Strany 66

158 Efficient NetworkingP0609327 02WAN engineeringWide Area Network (WAN) links are typically full-duplex links - both talk and listen traffi

Strany 67

Efficient Networking 159IP Telephony Configuration GuideQoS Monitoring Bandwidth RequirementThe VoIP Quality-of-Service (QoS) Monitor periodica

Strany 68

16 PrefaceP0609327 02Text conventionsThis guide uses these following text conventions:Warning: Warning SymbolAlerts you to conditions where you c

Strany 69 - Moving IP telephones

160 Efficient NetworkingP0609327 02Determining network loading caused by IP telephony trafficAt this point, the installer or administrator ha

Strany 70

Efficient Networking 161IP Telephony Configuration GuideEach site supports four VoIP ports. Assume the codex is G.729 Annex B, 20 ms payload. A

Strany 71

162 Efficient NetworkingP0609327 02Some network management systems have network planning modules that determine network flows. These modules

Strany 72 - Figure 16 i2050 Switch type

Efficient Networking 163IP Telephony Configuration GuideComponents of delayEnd-to-end delay is the result of many delay components. The major c

Strany 73

164 Efficient NetworkingP0609327 02Reducing hop countTo reduce end-to-end delay, reduce hop count, especially on hops that move across WAN li

Strany 74 - Handset and call functions

Efficient Networking 165IP Telephony Configuration GuideSaturation refers to a situation where too many packets are on the intranet. Packets ca

Strany 75 - Configuring NetVision records

166 Efficient NetworkingP0609327 02

Strany 76 - Assigning general settings

167IP Telephony Configuration GuideAppendix BSilence compressionThis section describes using silence compression on half duplex and full duplex links:

Strany 77

168 Silence compressionP0609327 02Silence compression on half-duplex linksThe following figure shows the bandwidth requirement for one call o

Strany 78

Silence compression 169IP Telephony Configuration GuideThe effect of silence compression on half-duplex links is, therefore, to reduce the peak

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Preface 17IP Telephony Configuration GuideAcronymsThis guide uses the following acronyms:API Application Programming InterfaceATM Asynchronous Tran

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170 Silence compressionP0609327 02Silence compression on full-duplex linksOn full duplex links, the transmit path and the receive path are se

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Silence compression 171IP Telephony Configuration GuideWhen silence compression is enabled, voice packets are only sent when a speaker is talki

Strany 82 - Changing a handset Name

172 Silence compressionP0609327 02When several calls are made over a full duplex link, all calls share the same transmit path and they share

Strany 83 - Deregistering a telephone

173IP Telephony Configuration GuideAppendix CNetwork performance utilitiesThere are two common network utilities, Ping and Traceroute. These utilities

Strany 84

174 Network performance utilitiesP0609327 02

Strany 85 - Configuring local VoIP trunks

175IP Telephony Configuration GuideAppendix DInteroperabilityThis section discusses interoperability between the Business Communications Manager and o

Strany 86 - Published IP address

176 InteroperabilityP0609327 02Business Communications Manager IP Telephony interoperates with the Gatekeeper applications *Radvision ECS 3.2

Strany 87 - Counting IP trunks

Interoperability 177IP Telephony Configuration GuideMedia path redirectionMedia path redirection occurs after a call has been established, when

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178 InteroperabilityP0609327 02Asymmetrical media channel negotiation, Net MeetingBy default, the Business Communications Manager IP Telephon

Strany 89 - Configuring media parameters

Interoperability 179IP Telephony Configuration GuideSetting up Remote Routers for IP Telephony PrioritizationThis section includes information

Strany 90

18 PrefaceP0609327 02Related publicationsDocuments referenced in the IP Telephony Configuration Guide, include:• Installation and Maintenance Gui

Strany 91 - Setting up the local gateway

180 InteroperabilityP0609327 028 Click the OK button.The Filter Template Management window opens. The new template appears in the templates l

Strany 92

Interoperability 181IP Telephony Configuration GuideUsing VLAN on the networkA virtual LAN (VLAN) is a logical grouping of ports, controlled by

Strany 93

182 InteroperabilityP0609327 02Assigning VLANs becomes important if you have multiple devices connected to the same switch port, such as when

Strany 94

Interoperability 183IP Telephony Configuration GuideSymbol NetVision telephonesIn order to make calls between Symbol telephones and Business Co

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184 InteroperabilityP0609327 02H.323 trunk compatibility issuesThe following tables provide a brief overview of the IP trunking and telephony

Strany 96

Interoperability 185IP Telephony Configuration Guide3.0/3.0.1 GA Gatekeeper• Officially Business Communications Manager supports RadVision ECS

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186 InteroperabilityP0609327 023.0.1 and prior The profile on the IPT must be set to the same first preferred codec as that of the Business C

Strany 98 - How to use target lines

Interoperability 187IP Telephony Configuration Guide3.5 and prior Symbol portable IP handsets• Login by Extension is login option offered by th

Strany 99 - Configuring target lines

188 InteroperabilityP0609327 02The following table shows which networking applications are supported for each Business Communications Manager

Strany 100

Interoperability 189IP Telephony Configuration Guide• SIP trunks do not support the MCDN networking protocol• Business Communications Manager c

Strany 101 - Chapter 6

Preface 19IP Telephony Configuration GuideHow to get helpIf you do not see an appropriate number in this list, go to www.Nortelnetworks.com/support

Strany 102

190 InteroperabilityP0609327 02

Strany 103

191IP Telephony Configuration GuideAppendix EQuality of ServiceThe users of corporate voice and data services expect these services to meet a level of

Strany 104 - Field Value Description

192 Quality of ServiceP0609327 02Figure 64 Relationship between users and servicesThe IP gateway can monitor the QoS of the Intranet. In th

Strany 105 - 6 Click the Save button

Quality of Service 193IP Telephony Configuration GuideWhen the QoS level of any remote gateway is below the fallback threshold, all new calls a

Strany 106

194 Quality of ServiceP0609327 02Delay characteristics vary depending on the site pair and the time of day. The evaluation of the intranet in

Strany 107 - Outgoing call configuration

Quality of Service 195IP Telephony Configuration GuideAdjusting Ping measurementsThe Ping statistics are based on round-trip measurements. Whil

Strany 108 - Keycodes: 2

196 Quality of ServiceP0609327 02Measurement procedureThe following procedure is an example of how to get delay and error statistics for a sp

Strany 109 - PSTN call to remote node

Quality of Service 197IP Telephony Configuration GuideDecision: does the intranet meet IP telephony QoS needs?The end of the measurement and an

Strany 110 - Call process

198 Quality of ServiceP0609327 02Implementing QoS in IP networksThe information under the headings in this section explain how to implement Q

Strany 111

Quality of Service 199IP Telephony Configuration GuideTCP traffic behaviorMost of corporate intranet traffic is TCP-based. Different from UDP,

Strany 112

2 P0609327 02Copyright © 2004 Nortel NetworksAll rights reserved. The information in this document is subject to change without notice. The s

Strany 113 - Describing a fallback network

20 PrefaceP0609327 02India 011-5154-2210 Indonesia 0018-036-1004 Japan 0120-332-533 Malaysia 1800-805-380 New Zealand 0800-449-716 Philippines 18

Strany 114 - Adding routes for fallback

200 Quality of ServiceP0609327 02Network Quality of ServiceThis information under the headings in this section provides details about the qua

Strany 115 - Figure 35 Route XXX screen

Quality of Service 201IP Telephony Configuration GuideQuality of Service parametersQuality of Service depends on end-to-end network performance

Strany 116

202 Quality of ServiceP0609327 02

Strany 117 - Figure 36 VoIP schedule

203IP Telephony Configuration GuideGlossaryaccess point (802.11b)This is a piece of hardware using either IEEE 802.11 (1 or 2 M-bits/sec, Frequency Ho

Strany 118

204 GlossaryP0609327 02communications protocolA set of agreed-upon communications formats and procedures between devices on a data communication

Strany 119

Glossary 205IP Telephony Configuration Guidefeature labelsThe names that appear beside the four/six soft keys on Nortel IP telephones can be adjust

Strany 120 - How fallback routing works

206 GlossaryP0609327 02gatekeeperA gatekeeper is server application on a network that tracks IP addresses of specified devices to provide routing

Strany 121

Glossary 207IP Telephony Configuration GuideIP telephoneIn this book, this term refers to any internet-based telephone that works with the Business

Strany 122

208 GlossaryP0609327 02network diagramThis is a physical drawing/description of how the local network works to which your Business Communications

Strany 123

Glossary 209IP Telephony Configuration GuideNetwork note: Any systems in a private network that are running software versions previous to BCM 35 or

Strany 124 - Santa Clara

21IP Telephony Configuration GuideChapter 1IntroductionIP telephony provides the flexibility, affordability, and expandability of the Internet to the

Strany 125 - Connecting an i200X telephone

210 GlossaryP0609327 02voice compressionMethod of reducing bandwidth by reducing the number of bits required to transmit voice.Voice over IP (VoI

Strany 126 - PSTN fallback metrics

IP Telephony Configuration Guide211IndexNumbers3-port switchIP telephones 46relocating IP telephones 69Aabsorbed length 117, 118access codenetw

Strany 127 - Quality of Service Monitor

212 IndexP0609327 02comfort noise 172computed load 194computer, IP telephony prerequisites 40Conference Call 177configureDN record 51i2

Strany 128 - Updating the QoS monitor data

Index 213 IP Telephony Configuration Guideecho reply 173efficient networking 153Enable TTL 134end to end delay 163, 193end to end DTMF sign

Strany 129 - Chapter 7

214 IndexP0609327 02H.323 devicesNetMeeting 175NetVision 73H.323 endpoints 133H.323 terminals recorddeleting handset record 82NetVision

Strany 130 - 3 Enter the port settings

Index 215 IP Telephony Configuration Guidecontrast level 52defined 22deleting handset record 82deregister 66deregisteringonline sets 66DH

Strany 131 - Modifying PortRanges

216 IndexP0609327 02VoIP trunk routing 114linkcapacity insufficient 162capacity, system engineering 161delay 163full duplex bandwidth req

Strany 132

Index 217 IP Telephony Configuration Guidelink delay 163loading 160locations, prerequisites 31monitoring 200planning modules 162port sett

Strany 133 - Using a gatekeeper

218 IndexP0609327 02using M1-IPT 25PRI, MCDN fallback 148private IP address 32, 36, 122private network, MCDN Zone ID 144private network,

Strany 134

Index 219 IP Telephony Configuration Guideroutesfull duplex link 161recording 194site pairs 194routingand hop count 163asymmetrical 165de

Strany 135

22 Chapter 1 IntroductionP0609327 02• Scalability. A future-proof, flexible, and safe solution, combined with high reliability, allows your co

Strany 136

220 IndexP0609327 02trafficnetwork loading 160network mix 198WAN link resources 153transfermedia path redirection 177transmission charact

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Index 221 IP Telephony Configuration GuideWWA NBusiness Communications Manager function 34link resources 153network engineering 158Published

Strany 138

222 IndexP0609327 02

Strany 139

Chapter 1 Introduction 23IP Telephony Configuration Guidebetween Business Communications Managers. H.323 trunks can support connections to a num

Strany 140 - 8 Click Submit

24 Chapter 1 IntroductionP0609327 02Figure 1 Network diagramNetworking with Business Communications Manager The Business Communications Mana

Strany 141 - Gatekeeper call scenarios

Chapter 1 Introduction 25IP Telephony Configuration GuideM1-IPTThe Meridian 1 Internet Telephony Path (M1-IPT) allows Meridian 1 systems to comm

Strany 142 - Faxing over VoIP lines

26 Chapter 1 IntroductionP0609327 02Digital telephone A sends a request to the gatekeeper. The gatekeeper, depending on how it is programmed,

Strany 143

Chapter 1 Introduction 27IP Telephony Configuration GuidePublic Switched Telephone NetworkThe Public Switched Telephone Network (PSTN) can play

Strany 144

28 Chapter 1 IntroductionP0609327 02The Business Communications Manager supports these codecs:• G.729• G.723• G.729 with VAD (Voice Activity D

Strany 145

Chapter 1 Introduction 29IP Telephony Configuration Guide• Large (G.723: .18 seconds; G711/G.729: .15 seconds)QoS routingTo minimize voice jitte

Strany 146

3IP Telephony Configuration GuideContentsPreface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Strany 147 - Chapter 8

30 Chapter 1 IntroductionP0609327 02

Strany 148 - WarehouseHead Office

31IP Telephony Configuration GuideChapter 2Prerequisites checklistBefore you set up voice over IP (VoIP) trunks or IP telephones on a Business Communi

Strany 149

32 Chapter 2 Prerequisites checklistP0609327 02Network devicesThe following table contains questions about devices on the network such as fire

Strany 150

Chapter 2 Prerequisites checklist 33IP Telephony Configuration GuideNetwork assessmentThe following table questions are meant to ensure that the

Strany 151

34 Chapter 2 Prerequisites checklistP0609327 02KeycodesAll elements of VoIP trunks and IP telephony are locked by the Business Communications

Strany 152

Chapter 2 Prerequisites checklist 35IP Telephony Configuration GuideFinding the published IP addressThe published IP address is the IP address u

Strany 153 - Efficient Networking

36 Chapter 2 Prerequisites checklistP0609327 02Determining the published IP addressUse the flowchart in the following figure to determine whic

Strany 154 - Network engineering

Chapter 2 Prerequisites checklist 37IP Telephony Configuration GuideMedia gateway parameters for IP serviceTo set up the media gateway resources

Strany 155

38 Chapter 2 Prerequisites checklistP0609327 02G.723.1 Data Rate 5.3 kbps6.3 kbpsChoose the preferred data rate for the channel.G.723.1 Data R

Strany 156

Chapter 2 Prerequisites checklist 39IP Telephony Configuration GuideVoIP trunksComplete this section if you are configuring VoIP trunks.Table 9

Strany 157 - LAN engineering examples

4 ContentsP0609327 02Chapter 3Installing IP telephones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41IP telepho

Strany 158 - WAN engineering

40 Chapter 2 Prerequisites checklistP0609327 02IP telephone recordsComplete this section if you are installing i-series and/or NetVision telep

Strany 159 - Setting Non-linear processing

41IP Telephony Configuration GuideChapter 3Installing IP telephonesAn IP telephone converts the voice signal into data packets and sends these packets

Strany 160

42 Chapter 3 Installing IP telephonesP0609327 02IP telephony on the Business Communications ManagerThe Business Communications Manager support

Strany 161 - Enough link capacity

Chapter 3 Installing IP telephones 43IP Telephony Configuration GuidePreparing your system for IP telephone registrationWhen you install an IP t

Strany 162 - Further network analysis

44 Chapter 3 Installing IP telephonesP0609327 023 Use the information in the table below to set up your IP terminals general information.Table

Strany 163 - Reduce link delay

Chapter 3 Installing IP telephones 45IP Telephony Configuration Guide4 Go to “Installing i-series telephones” on page 46.Choosing a codecThe def

Strany 164 - Reduce packet errors

46 Chapter 3 Installing IP telephonesP0609327 02Choosing a Jitter BufferA jitter buffer is used to prevent the jitter associated with arriving

Strany 165 - Routing issues

Chapter 3 Installing IP telephones 47IP Telephony Configuration GuideThe i2001, i2002, and newer models of the i2004 telephone have an adapter i

Strany 166

48 Chapter 3 Installing IP telephonesP0609327 02Registering the telephone to the systemWhen you first connect the telephone to the IP connecti

Strany 167 - Silence compression

Chapter 3 Installing IP telephones 49IP Telephony Configuration GuidePress the button sequence within 1.5 seconds or the telephone will not go i

Strany 168

Contents 5IP Telephony Configuration GuideAccess points. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Strany 169 - Channel/Link Max

50 Chapter 3 Installing IP telephonesP0609327 02If DHCP = 1Manual Cfg?DHCP:Full = 0Partial = 1If you indicate DHCP for the telephone, but you

Strany 170

Chapter 3 Installing IP telephones 51IP Telephony Configuration GuideAfter you have entered all the configuration information, the telephone att

Strany 171

52 Chapter 3 Installing IP telephonesP0609327 02To see the Codec data for a telephone while it is on a call: Press the key, followed by the

Strany 172 - Comfort noise

Chapter 3 Installing IP telephones 53IP Telephony Configuration GuideConfiguring DHCPYou can use DHCP to automatically assign IP addresses to th

Strany 173 - Network performance utilities

54 Chapter 3 Installing IP telephonesP0609327 02If the DHCP server is not properly configured with the Published IP address, the telephones wi

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Chapter 3 Installing IP telephones 55IP Telephony Configuration Guideaaa identifies Action for server (ASCII encoded decimal, range 0..255)rrr i

Strany 175 - Interoperability

56 Chapter 3 Installing IP telephonesP0609327 02Checking IP server statusYou can perform a status check on the Business Communications Manager

Strany 176 - Speech path setup methods

Chapter 3 Installing IP telephones 57IP Telephony Configuration GuideModifying IP telephone status settingsSettings such as jitter buffers and c

Strany 177 - Gatekeeper

58 Chapter 3 Installing IP telephonesP0609327 02Figure 8 IP Terminal status dialog box5 You can change the Codec or JitterBuffer settings fo

Strany 178 - No feedback busy station

Chapter 3 Installing IP telephones 59IP Telephony Configuration GuideWorking with the features listYou can add and modify the features that disp

Strany 179 - Interoperability 179

6 ContentsP0609327 02Managing H.323 and SIP trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Configuring lines a

Strany 180 - 180 Interoperability

60 Chapter 3 Installing IP telephonesP0609327 02Figure 10 Add/Modify Telephony Features List4 Enter or change the Feature Name and correspon

Strany 181 - Using VLAN on the network

Chapter 3 Installing IP telephones 61IP Telephony Configuration GuideResetting the Hot Desking passwordYou can transfer your IP telephony config

Strany 182 - 182 Interoperability

62 Chapter 3 Installing IP telephonesP0609327 02Notes about Hot Desking• The Hot Desking feature allows a user to divert calls and signals fro

Strany 183 - Symbol NetVision telephones

Chapter 3 Installing IP telephones 63IP Telephony Configuration Guide• If the target telephone has a headset, but the originating telephone does

Strany 184 - 184 Interoperability

64 Chapter 3 Installing IP telephonesP0609327 02Changing features or labels on the memory buttonsFollow these steps to change the features or

Strany 185 - Interoperability 185

Chapter 3 Installing IP telephones 65IP Telephony Configuration GuideSome features, like Page and System Wide Call Appearances (SWCA), have seve

Strany 186 - 186 Interoperability

66 Chapter 3 Installing IP telephonesP0609327 02The system drops any active call on that telephone, and downloads a new firmware load into the

Strany 187 - Interoperability 187

Chapter 3 Installing IP telephones 67IP Telephony Configuration GuideFigure 13 Deregister DN from Configuration menu5 Click Deregister DN.6 Re

Strany 188 - 188 Interoperability

68 Chapter 3 Installing IP telephonesP0609327 024 Click on the Configuration menu, then select Deregister. Refer to the figure below.• If you

Strany 189 - Interoperability 189

Chapter 3 Installing IP telephones 69IP Telephony Configuration GuideMoving IP telephonesIP telephones retain their DN when they are moved to a

Strany 190 - 190 Interoperability

Contents 7IP Telephony Configuration GuideSetting Codecs on the CSE 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139G

Strany 191 - Quality of Service

70 Chapter 3 Installing IP telephonesP0609327 02Configuring a new time zone on a remote telephoneIf the IP telephone connects to the system fr

Strany 192 - 192 Quality of Service

Chapter 3 Installing IP telephones 71IP Telephony Configuration GuideNortel Networks i2050 Software PhoneThe Nortel Networks i2050 Software Phon

Strany 193 - Measuring Intranet QoS

72 Chapter 3 Installing IP telephonesP0609327 024 Enter the Published IP address of the Business Communications Manager in the IP address fiel

Strany 194 - Recording routes

73IP Telephony Configuration GuideChapter 4Installing NetVision telephonesThis section describes how to configure the Symbol NetVision handsets to the

Strany 195 - Adjusting Ping measurements

74 Chapter 4 Installing NetVision telephonesP0609327 02KeycodesBefore setting up NetVision telephones, ensure that you have enough IP client k

Strany 196 - Measurement procedure

Chapter 4 Installing NetVision telephones 75IP Telephony Configuration GuideConfiguring NetVision recordsThis section provides the steps for con

Strany 197 - Quality of Service 197

76 Chapter 4 Installing NetVision telephonesP0609327 02Assigning general settingsIf you want your handsets to all use the same default codec a

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Chapter 4 Installing NetVision telephones 77IP Telephony Configuration GuideMonitoring H.323 service statusThe Summary screen under H.323 termin

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78 Chapter 4 Installing NetVision telephonesP0609327 02Assigning H.323 Terminals recordsThe H.323 Terminals record (Services, IP Telephony, IP

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Chapter 4 Installing NetVision telephones 79IP Telephony Configuration GuideAdding a NetVision record in the Unified ManagerFollow these steps t

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8 ContentsP0609327 02Appendix BSilence compression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167Silence com

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80 Chapter 4 Installing NetVision telephonesP0609327 025 Click the Save button.Note: Shortly after the H.323 Terminals record is saved, the sy

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Chapter 4 Installing NetVision telephones 81IP Telephony Configuration GuideModifying H.323 terminal recordsOnce the handset registers to the sy

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82 Chapter 4 Installing NetVision telephonesP0609327 02Changing a handset NameThe Name is the primary point of recognition for the Business Co

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Chapter 4 Installing NetVision telephones 83IP Telephony Configuration GuideUnder the Systems DNs heading, the DN record returns to the Inactive

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84 Chapter 4 Installing NetVision telephonesP0609327 02

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85IP Telephony Configuration GuideChapter 5Configuring local VoIP trunksThis section explains how to configure voice over IP (VoIP) trunks on a Busine

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86 Chapter 5 Configuring local VoIP trunksP0609327 02You cannot program DISA for voice over IP (VoIP) trunks, therefore, you cannot use COS pa

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Chapter 5 Configuring local VoIP trunks 87IP Telephony Configuration GuideIf you plan to use H.323 trunking and you have a firewall set up, ensu

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88 Chapter 5 Configuring local VoIP trunksP0609327 024 Use the information in the table below to determine the distribution of H.323 and SIP t

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Chapter 5 Configuring local VoIP trunks 89IP Telephony Configuration GuideConfiguring media parametersYou can use the screen described in this s

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Contents 9IP Telephony Configuration GuideTCP traffic behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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90 Chapter 5 Configuring local VoIP trunksP0609327 024 Use the information in the table below to set up the media parameters for your system.T

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Chapter 5 Configuring local VoIP trunks 91IP Telephony Configuration GuideSetting up the local gatewayThe call signaling method used by the loca

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92 Chapter 5 Configuring local VoIP trunksP0609327 02SIP trunks communicate between Business Communications Managers. The addressing for the r

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Chapter 5 Configuring local VoIP trunks 93IP Telephony Configuration Guide3 Use the information in the table below to set up the Local Gateway I

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94 Chapter 5 Configuring local VoIP trunksP0609327 02*Gatekeeper IP <ip address> If GateKeeperRouted, GateKeeperResolved or GateKeeperRo

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Chapter 5 Configuring local VoIP trunks 95IP Telephony Configuration Guide**Gateway Protocol NoneSL1CSEBoth these protocols require a keycode.SL

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96 Chapter 5 Configuring local VoIP trunksP0609327 02Notes about NPI-TON aliases for H.323 trunksNPI-TON aliases store dialed number prefixes

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Chapter 5 Configuring local VoIP trunks 97IP Telephony Configuration GuideSetting up SIP trunk subdomain namesYou can specify the sub-domain nam

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98 Chapter 5 Configuring local VoIP trunksP0609327 02Viewing SIP summary and statusSIP trunk programming provides a summary page that provides

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Chapter 5 Configuring local VoIP trunks 99IP Telephony Configuration GuideConfiguring target linesThere are two places where target lines need t

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