
116 Chapter 6 Setting up VoIP trunks for outgoing calls
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3 In the External # field: leave this field blank.
4 In the DN type box, choose Public.
VoIP line pool
1 On the navigation tree, click the route you created for the VoIP lines.
2 In the Use Pool field, type the letter of the line pool for the VoIP lines.
3 Leave the External # field blank unless the destination digit you are using for the remote
gateway is different than the number you want to use for the destination code.
4 In the DN type box, choose Private.
Go to the next section: “Adding the destination code for the fallback route” on page 116.
Adding the destination code for the fallback route
Create a destination code that includes the VoIP and PSTN routes that you created in “Adding
routes for fallback” on page 114 to respond to the same access number (destination code). When
this code is dialed, the Business Communications Manager will select the VoIP line, if possible. If
the line is not available, the call will fall back to the PSTN line.
As well, you need to create, or ensure, that your destination code 9 includes a Normal and VoIP
schedule that includes the route you created to the local PSTN.
Note: If you already have a line pool access code defined as 9, you will need to delete this record
before you create the destination code.
Follow these steps to create destination codes for your fallback route:
1 Open Services, Telephony Services, Call Routing and highlight Destination Codes.
2 Click Add.
The Add Destination codes dialog box appears.
3 Enter one or more digits for this destination code.
Note: For example, if it is available, you might want to use the same number that you used for
the destination code of the gateway.
If you have multiple gateways, you could use a unique first number followed by the
destination digits, to provide some consistency, such as 82, 83, 84, 85 to reach gateways with
destinations digits of 2, 3, 4 and 5.
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