
Administration Overview and Requirements
14 Avaya Agent Deskphone 16CC Administrator Guide
The parameters under which the Avaya Agent Deskphone 16CC needs to operate as a non-call
center telephone are summarized as follows:
● Telephone Administration on the Communication Manager (CM) call server, as covered in
Chapter 4:
Communication Manager Administration.
● Administration on SIP Enablement Services (SES), as covered in Chapter 5: SIP
Enablement Services (SES) Administration.
● IP Address management for the telephone, as covered in Chapter 6: Server
Administration for dynamic addressing. For static addressing, see the Avaya Agent
Deskphone 16CC Installation and Maintenance Guide.
● Tagging Control and VLAN administration for the telephone, if appropriate, as covered in
Chapter 8:
Administering Telephone Options.
● Quality of Service (QoS) administration for the telephone, if appropriate. QoS is covered in
QoS
on page 27 and QoS on page 36.
● Protocol administration, for example, Simple Network Management Control (SNMP).
● Interface administration for the telephone, as appropriate. Administer the telephone to
LAN interface using the PHY1 parameter described in Chapter 3:
Network Requirements.
Administer the telephone to PC interface using the PHY2 parameter described in
“Interface Control” in the Avaya Agent Deskphone 16CC Installation and Maintenance
Guide.
● Application-specific telephone administration, if appropriate, as described in Chapter
8: Administering Telephone Options.
Table 1
indicates that you can administer system parameters in a variety of ways and use a
variety of administrative mechanisms like:
● Maintaining the information on the call server.
● Manually entering the information by means of the telephone dialpad.
● Administering the DHCP server.
● Editing the configuration file on the applicable HTTP or HTTPS file server.
● User modification of certain parameters, when given administrative permission to do so.
Note:
Note: Not all parameters can be administered on all administrative mechanisms.
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