Avaya 16CC Uživatelská příručka Strana 70
- Strana / 118
- Tabulka s obsahem
- KNIHY
Hodnocené. / 5. Na základě hodnocení zákazníků
Administering Telephone Options
70 Avaya Agent Deskphone 16CC Administrator Guide
Table 9: Avaya Agent Deskphone 16CC Customizeable System Parameters
Parameter
Name
Default
Value
Description and
Value Range
AGCHEAD 1 Automatic Gain Control status for headset. Values are
0=disabled, 1=enabled.
AGENTTONE 1 Call center agent confirmation tone. ID of tone played
when a call center agent successfully logs in, as
described in Agent Confirmation Tones on page 90.
AUDASYS 3 Globally controls audible alerting. Values range from 0
through 3. Value 0 or 2=audible alerting off. Value 1 or
3=audible alerting on.
AUDIOENV 0 Audio environment selection index. Values range from 0
through 191.
AUDIOSTHD 0 Headset sidetone setting. Values are:
0 = Nominal
1 = -3dB below nominal
2 = -9dB below nominal
3 = -15dB below nominal
4 = -30dB below nominal (essentially no sidetone)
5 = 10dB above nominal
AUTH 0 Authentication flag for settings file download. Values are:
0=secure setting file download is not required
1=secure setting file download is required.
BAKLIGHTOFF 120 Number of minutes without display activity to wait before
turning off the backlight. Values range from zero (never
turn off) through 999 minutes (16.65 hours).
CONFIG_
SERVER
" "(Null) Address of Avaya configuration server. When used, this
parameter is set to the PPM server address. Format is
dotted decimal or DNS format, separated by commas,
with no spaces (0-255 ASCII characters, including
commas, optionally followed by a colon and port
number).
COUNTRY USA Country of operation for specific dial tone generation.
This parameter also controls network progress tones.
DATEFORMAT %m/%d/%y Formatting string defining how to display the date in the
top line and the call log.
DAYLIGHT_SAVING_
SETTING_MODE
2 Controls daylight saving setting. Values are:
0=daylight saving time is deactivated (no offset to local
time).
1=daylight saving time is activated (offset to local time as
configured in "DSTOFFSET") .
2=the device switches automatically to daylight saving
time and back according to the contents of "DSTSTART"
and "DSTSTOP."
1 of 13
- Avaya Agent Deskphone 16CC 1
- Administrator Guide 1
- Contents 3
- Issue 1 January 2008 5 5
- Chapter 1: Introduction 7
- Issue Date 9
- Document Organization 10
- Other Documentation 11
- Introduction 12
- Requirements 13
- Issue 1 January 2008 15 15
- Parameter Data Precedence 16
- The Administrative Process 16
- Administrative Checklist 17
- Center Environment 19
- Step 1: Telephone to Network 20
- Error Conditions 21
- Network Assessment 23
- Hardware Requirements 23
- Server Requirements 24
- Required Network Information 25
- Other Network Considerations 26
- IEEE 802.1D and 802.1Q 27
- Network Audio Quality Display 27
- TCP/UDP Port Utilization 28
- Issue 1 January 2008 29 29
- SIP_PORT_SECURE:5061 29
- Network Requirements 30
- Security 31
- Subscriptions 32
- Call Server Requirements 33
- SIP Trunk Administration 35
- Call Routing Administration 35
- IP Interface and Addresses 36
- UDP Port Selection 36
- RSVP and RTCP/SRTCP 36
- Voice Mail Integration 37
- Call Transfer Considerations 38
- Telephone Administration 38
- Issue 1 January 2008 39 39
- Issue 1 January 2008 41 41
- Administering Stations 43
- Station Screen Page 2: 44
- Station Screen Page 3: 44
- Station Screen Page 4: 44
- Administering Features 45
- Administration 47
- Software Checklist 49
- DHCP and File Servers 49
- DHCP Server Administration 50
- Issue 1 January 2008 51 51
- DHCP Generic Setup 52
- Issue 1 January 2008 53 53
- Server Administration 54
- Windows NT 4.0 DHCP Server 55
- Editing Custom Options 57
- Adding the DHCP Option 57
- Activating the Leases 58
- Verifying Your Configuration 58
- Windows 2000 DHCP Server 59
- Adding DHCP Options 61
- Activating the New Scope 61
- HTTP Generic Setup 62
- General Download Process 63
- Software 63
- Binary Files 64
- Upgrade Script File 65
- Settings File 65
- Contents of the Settings File 66
- Issue 1 January 2008 67 67
- The GROUP System Value 68
- Telephones 69
- Issue 1 January 2008 71 71
- Issue 1 January 2008 73 73
- Issue 1 January 2008 75 75
- Issue 1 January 2008 77 77
- Issue 1 January 2008 79 79
- Issue 1 January 2008 81 81
- VLAN Considerations 82
- VLAN Tagging 83
- VLAN Detection 83
- VLAN Separation 84
- Issue 1 January 2008 85 85
- DNS Addressing 86
- Language Selection 87
- Enhanced Local Dialing 88
- Issue 1 January 2008 89 89
- Agent Confirmation Tones 90
- Issue 1 January 2008 91 91
- Issue 1 January 2008 93 93
- Appendix A: Glossary of Terms 95
- Glossary of Terms 96
- Issue 1 January 2008 97 97
- IETF Documents 99
- ITU Documents 99
- ISO/IEC, ANSI/IEEE Documents 99
- Related Documentation 100
- Figure 4: Station screen 101
- Issue 1 January 2008 103 103
- Issue 1 January 2008 105 105
- Issue 1 January 2008 107 107
- Issue 1 January 2008 109 109
- Issue 1 January 2008 111 111
- Issue 1 January 2008 113 113
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