Avaya Business Communication Manager 5.0 - Configuration - Devices Uživatelský manuál stáhnout pdf (Strana 84)

84 Hunt Group configuration

Nortel Business Communication Manager 5.0

Configuration — Devices

NN40170-500 02.04 Standard

August 2009

Queue Timeout Select the time for a call to remain in the Hunt Group. This value

defines the maximum time a call remains queued, and the

maximum time to offer a call before sending it to overflow if it is

not answered. If the queue times out before the call connects to

a member telephone, the call is terminated. If the call has been

offered to a member telephone, but is not answered when the

queue times out, the call is rerouted to the overflow DN.

15, 30, 45, 60, 120, or 180 (seconds)

Default: 60

Overflow This setting determines where unanswered calls are routed after

the Queue timeout occurs. If a call overflows back to the same

Hunt Group, the call goes to the bottom of the queue, and is

treated as a new call.

Answer DNs: A linear hunt group that has defined an overflow

telephone does not support having the overflow telephone

assigned as an Answer DN to any hunt group member. If this

occurs, the Answer DN does ring at the hunt group telephone

when an overflow condition occurs. Answer DNs are set up

under the Line Access heading for each DN.

<any system DN> (including a Hunt Group DN)

Default: Hunt Group DN

Aux. Ringer If selected, defines whether an auxiliary ringer (if installed) rings

for incoming calls to a hunt group. If cleared, the control of the

auxiliary ringer falls back to the control defined on a per

telephone or per line basis.

Default: cleared

Distinct Ring Select a ring pattern for the hunt group.

None

Pattern 2, 3 or 4

Default: None

CAUTION If you assign a distinctive ring pattern for a Hunt

Group, all calls offered to telephones in the group will use the

assigned ring pattern. If no pattern is assigned, or if the ring

pattern is lower in status than the ring pattern of the line or the

telephone setting, the call uses the ring pattern with the highest

status setting. Refer to the sections that describe configuring

Lines and DNs for information about assigning distinctive ring

patterns to lines and telephones.

Variable Value

1 2 ... 79 80 81 82 83 84 85 86 87 88 89 ... 257 258

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