Avaya Glossary of Media Processing Server Series Terminology (Software Release 2.1) Uživatelský manuál stáhnout pdf (Strana 105)

system operator

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supervised referral A method of transferring a call where the Avaya MPS monitors

answer supervision signals on the line and attempts to connect the

caller’s referral lines only if the call is answered by the referral

station.

In digital systems, supervised referral is standard for some network

services. In analog systems, supervised referral requires CPD.

Contrast with blind referral.

See also CPD, digital, analog.

Synchronous Data Link

Control

See SDLC Express.

synchronous protocol Host communication standards for transmitting and receiving

messages based on clocking.

Avaya MPS supported synchronous protocols include Burroughs

Poll/Select, SDLC Express, SNA 3270, and UTS 400.

See also host, clocking, Burroughs Poll/Select, SDLC Express, SNA

3270, UTS 400.

system operator The person responsible for monitoring proper functioning of the

Avaya MPS system. The primary function of the MPS system

operator is to ensure smooth daily operation of the MPS system.

Operators may also need to perform some maintenance tasks to

ensure caller accessibility to the MPS.

Avaya MPS system operators must be familiar with

telecommunications and computer equipment, their functions and

associated terminology. In addition, they must be familiar with site-

specific telephone systems, power systems, computer systems, and

peripheral components such as terminals, modems, printers, etc.

For additional information, see the Avaya MPS System Operator’s

Guide.

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Avaya Glossary of Media Processing Server Series Terminology (Software Release 2.1) Uživatelský manuál Strana 105