Avaya Troubleshooting Routers Průvodce řešením problémů stáhnout pdf (Strana 133)

Troubleshooting a Network Layer Problem

308656-14.00 Rev 00

6-23

To display the dynamic adjacency ID, use the

osiadjs

alias.

The alias definition is as follows:

osiadjs = echo “Dynamic Adjacencies”; get wfOsiDynAdjEntry.9

To display the path or router ID, use the

osil1routes

osil2routes

alias,

depending on the level (1 or 2).

The alias definitions are as follows:

• osil1routes = echo “L1 Fwd Routes”; get wfOsiL1RouteEntry.1

• osil2routes = echo “L2 Fwd Routes”; get wfOsiL2RouteEntry.1

Troubleshooting Switched Services

This section assumes that you have isolated a problem to the switched services. If

not, refer to Chapter 2 to determine whether these instructions apply to your

problem.

Troubleshoot switched services as follows:

Use the Events Manager or the Technician Interface to filter the log to

display messages of all severity levels for the modem interface and PPP

entities running on the slots in question.

The Technician Interface command is as follows:

log -fftwid -eMODEMIF -ePPP -s

<slot_no.>

Example

If you are filtering events from slots 3 and 4, enter the following command:

log -fftwid -eMODEMIF -ePPP -s3 -s4

Inspect the log as follows:

If the connection is V.25bis, make sure that the modem sent the call

request number (CRN).

Make sure the telephone number is correct.

If the modem sent the CRN, the telephone number is correct, and the

modem did not dial, check the cabling and configuration of the modem.

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Avaya Troubleshooting Routers Průvodce řešením problémů Strana 133