
Determining the Scope of a Problem
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• A single protocol on multiple ports in all slots running that protocol?
If so, the problem is most likely in the configuration of the network layer
protocol. Make sure you enabled the protocol and see Chapter 6.
• Multiple protocols on multiple ports in all slots in the router (box)?
If so, the problem is most likely operational. See Chapter 3.
• Multiple routers?
If so, the problem is most likely due to an external device. Try to
determine the cause of the problem.
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