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Troubleshooting a Data Link Layer Problem
308656-14.00 Rev 00
5-17
Troubleshooting a Frame Relay Connection
This section assumes that you have isolated a problem to a Frame Relay
connection. If not, refer to Chapter 2 to determine whether these instructions
apply to your problem.
Filter the log to display only messages from the Frame Relay entity running on the
slots experiencing the problem. The Technician Interface command is as follows:
log -fftwid -eFR -s
<slot_no.>
Example
If you are filtering events from slots 3 and 4, enter the following command:
log -fftwid -eFR -s3 -s4
Refer to the symptoms described in the sections that follow:
•“Log Messages from Frame Relay Indicate Circuit Is Down
•“Frame Relay Switch Keeps Marking the Circuit as Down
•“Frame Relay Circuit Up, but Protocol Data Is Not Transmitting
•“PVC Transmitting, but Not Receiving
•“Frame Relay Configured with LMI Invokes an Xoff State
Log Messages from Frame Relay Indicate Circuit Is Down
Troubleshoot as follows:
1.
Check the Sync interface statistics to determine whether the Sync
interface is receiving and sending traffic.
2.
Make sure the status message timeout configurations of the switch and
the router are the same.
3.
Determine whether the virtual circuit (VC) and synchronous interface
are receiving packets.
4.
Make sure the VC is enabled.
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